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Re: ovclient fails to start

Posted: 28 Jun 2018 09:46
by silvio
I had seen the same issue. After a lot of attemps with the workaround it works. I have used an other Custom Repository (1 didn't work - but 2) and also only download.... than with the 5...6 test it works at me. The problem occours not with fresh installed OV (last MR before 4.3R1).

Re: ovclient fails to start

Posted: 23 Jul 2018 13:20
by jlambwac
Hi GeraldS,

Sorry for the late reply. I did not see it until now. To answer your question, no. OmniVista 2500 is still dead in the water.

Re: ovclient fails to start

Posted: 24 Jul 2018 07:51
by silvio
did you use a fresh repository (never used before) with the following settings?
Repository Name: MyALECentralRepository
Repository URL host:
Repository URL location: ov
At me it did work after some trials.

Re: ovclient fails to start

Posted: 26 Jul 2018 08:05
by GeraldS
That´s a known problem @ALE R&D (seems not all ALE TAC engineers are aware at the moment):

This is the known issue on 422MR2. The root cause is ALE central repo missed the info of 43R01 Repo

1) The user is using a fresh OV422 MR2 to upgrade OV 4.3R1 : We just select “the repo “ALE Central Repo” for upgrading
2) The user is using OV 422 MR2 that was upgraded from previous release (Ex: … -> 4.2.2 GA -> 4.2.2.MR2)


a) Create the custom repo from a fresh custom repo (e.g. this custom repo has never been configured) with the following info

Repository Name – 43R01Repo
Repository URL Host –
Repository URL Location – ov

b) If all custom repos were configured earlier, please follow the steps

+ Edit /etc/yum.repos.d/ALECentralRepo.repo to append the below info
name=ALE Central Repo 4.3R1

+ Then select the repo “ALE Central Repo” for upgrading

Option (b) did it in my case (no unused repository has left..

Re: ovclient fails to start

Posted: 26 Jul 2018 08:30
by GeraldS
btw - there´s also a solution for the original problem of this thread:

Running version 4.2.2.R01 MR-2 Build 115 patch 2. Upgraded from 4.2.1 yesterday and now ovclient fails to start. have rebooted several times including a full power down. ovclient always stays at "starting". Any suggestions?

That´s also a known issue - workaround:
- Upgrade to 4.3R1 (there is a fix included)
- revert the snapshot (hopefully you´ve taken a snapshot of the OV-VM before)
- perform a backup via the Virtual Appliance Menu - [4] Upgrade VA - [7] Backup/Restore OmniVista 2500 NMS Data
- perform the upgrade

During the upgrade 4.2.1 -> 4.2.2 the upgrade script is searching for a backup-file (as far i could remember for DB migration?). If no backup is found there are a lot of services which will not start.

Re: ovclient fails to start

Posted: 26 Jul 2018 14:07
by silvio
thanks for sharing this info :)