CCAgent don't get phone state

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caiogiannini
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Posts: 1
Joined: 07 Mar 2019 16:15

CCAgent don't get phone state

Post by caiogiannini » 07 Mar 2019 16:32

Hi,

I developed an application using the CCagent, when I log-on an agent using the CCAgent everything works correctly, however if I log-on over the phone, my CCAgent does not recognize that the phone is logged in. Could someone tell me what's going on?

thank you

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