SIP extension not registered on OXE
-
- Member
- Posts: 26
- Joined: 09 May 2011 08:30
Re: SIP extension not registered on OXE
thanks a lot, but my problem is that the SIP register msg is NOT received on OXE, so i want to isolate the problem and check if the register msg is received on OXE (although not shown in traced that a phone is trying to register), or there is a firewall between phone and OXE blocking the SIP msgs.
So is there a utility on OXE (other than traced) to check if a phone tried to register on OXE or not (i.e. a msg received on OXE or not reached to OXE at all) ?
So is there a utility on OXE (other than traced) to check if a phone tried to register on OXE or not (i.e. a msg received on OXE or not reached to OXE at all) ?
Re: SIP extension not registered on OXE
Can u post the 3cx config
-
- Member
- Posts: 26
- Joined: 09 May 2011 08:30
Re: SIP extension not registered on OXE
please find the attached.
You do not have the required permissions to view the files attached to this post.
Re: SIP extension not registered on OXE
strange with same config i register as sipextension and device
but you have debug utility on 3cx phone (menu key )
but you have debug utility on 3cx phone (menu key )
Re: SIP extension not registered on OXE
one last thing your istallation is new isn't it ?
so i presume linux data(ip parametre ) are lost
if you ping from your pc oxe does't replay ? if not
netadmin -m
create static route
so i presume linux data(ip parametre ) are lost
if you ping from your pc oxe does't replay ? if not
netadmin -m
create static route
Re: SIP extension not registered on OXE
i reproduce same issue phone can't register , and no register message in traced by deleting the static route to my pc from netadmin -m
-
- Member
- Posts: 26
- Joined: 09 May 2011 08:30
Re: SIP extension not registered on OXE
yes it is new installation.
ping from PC to OXE and from OXE to PC is ok.
debug on my phone seems ok, except i do not have your last debug msg "phone is now connected" as it is not registered:
DX:MP3 Writer initialized
DX:MP3 Encoder initialized
DX:FFDShow not present
Translation file OK
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4587
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4640
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4689
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4832
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 3061
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 2822
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 2866
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 3460
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 3477
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 3503
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4329
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4372
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4399
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4836
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4846
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 3523
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
ping from PC to OXE and from OXE to PC is ok.
debug on my phone seems ok, except i do not have your last debug msg "phone is now connected" as it is not registered:
DX:MP3 Writer initialized
DX:MP3 Encoder initialized
DX:FFDShow not present
Translation file OK
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4587
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4640
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4689
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4832
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 3061
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 2822
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 2866
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 3460
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 3477
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 3503
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4329
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4372
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4399
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4836
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 4846
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Translation file OK
Attempting to connect 10.10.140.254
Phone got as local port 3523
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Re: SIP extension not registered on OXE
oh ports are not good should be range 506xx
-
- Member
- Posts: 26
- Joined: 09 May 2011 08:30
Re: SIP extension not registered on OXE
yes, as below 5060 is NOT listen on OXE, shall I do something on OXE to be LISTEN or it should be forwarded by firewall ?
(1)xa000000> netstat -an | grep LISTEN
tcp 0 0 0.0.0.0:4033 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:514 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2565 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2533 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2535 0.0.0.0:* LISTEN
tcp 0 0 127.0.0.1:2569 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:587 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2539 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2540 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:143 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:4021 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:21 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:23 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:443 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2555 0.0.0.0:* LISTEN
(1)xa000000> netstat -an | grep LISTEN
tcp 0 0 0.0.0.0:4033 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:514 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2565 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2533 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2535 0.0.0.0:* LISTEN
tcp 0 0 127.0.0.1:2569 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:587 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2539 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2540 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:143 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:4021 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:21 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:23 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:443 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2555 0.0.0.0:* LISTEN
- cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7014
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: SIP extension not registered on OXE
Have you configured the proxy and gateway?
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer