How to quote ALU equivalent IP PABX on AVAYA Office

[kobester_mvp24]

Hi,

A customer is inquiring for AVAYA IP PABX with the following specs below:

1 PRI line

AVAYA IP Office unit with accessories and end-point licenses
AVAYA IP PHONES (10 Agents)
AVAYA IP OFFICE H323 Network Licenses (8 channels)
AVAYA IP OFFICE CTI Pro license

If I will proposed for equivalent IP PABX, using ACTIS 15.1 (OMNIPCX OFFICE)?
Could you please help me to configure?

Please help.

Thanks.......

[tot3nkopf]

You have to tell us what that licenses stand for. Is this an 10 agent ACD inbound system? Is the supervision application included with Avaya or not; does it support statistsics? Any other features required for this project?
Usually this is not the best approach (quoting after an already made offer of another vendor) . I will give you an example: if the client requested an integration of the agent CTI interface with one of their applications and the guys providing Avaya already have this, you are in a lot of trouble--->you need to develop it and this will cost you.

[kobester_mvp24]

You have to tell us what that licenses stand for. Is this an 10 agent ACD inbound system? Is the supervision application included with Avaya or not; does it support statistsics? Any other features required for this project?
Usually this is not the best approach (quoting after an already made offer of another vendor) . I will give you an example: if the client requested an integration of the agent CTI interface with one of their applications and the guys providing Avaya already have this, you are in a lot of trouble--->you need to develop it and this will cost you.

Thanks for the reply but there is no integration involved since this is a new system trying to match it with ALCATEL-LUCENT. The licenses stands for is for the users and i'm referring for 10 IP users or extension. Thanks