Actis Burnt cabinet replacement

Alcatel Configuration Tool for International Sales -all ACTIS related topics, how-to's, tips and tricks.
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sandy
Member
Posts: 6
Joined: 20 Mar 2012 02:48

Actis Burnt cabinet replacement

Post by sandy »

Hi There ,

I need some support in ordering a new media gateway for one of my client whose cabinet got burnt because of lightening .
I am trying to create a quote through Actis but unable to do so .

I read somewhere that cabinet or cards can be changed using " patch before add on " but unfortunately i am unable to do that .
Can someone help me to let me know how it can be done ?

I didnt find any doc which can help me to do that :(

Regards,
Sandeep
vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3806
Joined: 23 Sep 2004 06:47

Re: Actis Burnt cabinet replacement

Post by vad »

Some items - cannot be ordered via actis (via add hard).
You have 2 possibilities (from my point of view):
1 - manage in Actis peripheral area - you will have rack with GD board etc.
2 - exist price list for some equipment - ask ALU BP in your region
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