Windows 10 crashing

[PhilippR]

Hello,

we are using IpDesktopSoftphone in the newest Version and are having big Problems with the new Windows 10 1809 Update.
From the Moment the Computer upgraded the Softphone is not working correctly anymore.
It crashes directly if you try to start it or if you try to enter your Phone number.

Is anyone experiencing similar issues with the new Windows Update?

Any help is appreciated.

Thanks
Philipp

[frank]

Have you tried to uninstall and re-install ?

[sergejvb]

Hi all,

Any update on this?

We are also having issues with IpDesktopSoftphone 11.1.27 on Win10 1809.

Thanks in advance!

[Michael_AT]

If using McAffee stop virus scanner and try to start IPDesktopSoftPhone.

[Isalcatel]

Hi,

have you turned off/stopped the WinDefender? Antivirus? Firewall? These thing use to prevent the execution of some software like IpDeskphone, Pimphony, etc.