OXO Connect issue in AA Free Dialing Option.

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jbomber021
Member
Posts: 4
Joined: 13 Mar 2016 22:32

OXO Connect issue in AA Free Dialing Option.

Post by jbomber021 »

Hi,

I have set up AA in an OXO connect R51.

I only set up 2 options for the AA. Press 1 for Free Dialing and Press 0 for Attendant. The thing is when a caller dial or choose "press 1" it prompt "please dial extension number" when the caller dials an extension number it doesn't transfer to the extension number. I notice that it repeats the first digit dialed by the caller. For example I dialed extension number 258 it will prompt " you are being transferred to local 225"

Does anyone experience this?

Thanks
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: OXO Connect issue in AA Free Dialing Option.

Post by haroun »

is your trunk a sip trunking type or tdm ? check dtmf payload and rfc for it, looks like echo when sending digit
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