Notification ID: 13017 - Database Error

[hefty_merv]

Hi Team,

I can't believe after all these years we are still using this old system and honestly, we haven't had too many issues (touch wood)... However I have been getting a few reports of late that are working. There are other errors, however will start another topic as there is no information anywhere that I can find both Google and Unleashed thought best to help someone else out with a separate topic.

I have looked through scheduler and can't find a task that matches the time, there are a few that are failing though. I only started on the 30th August, the following Saturday and then today, same time.

As stated I have searched everywhere and can't find anything, hoping someone might be able to point me in the right direction.

So here is the report:



Notification ID : 13017
Event Type : Processing Error Alarm
Severity : Major
Probable Cause : Software Error
Managed Object : \NMC::CORPAPPV03\Application::Accounting\Module::Loader\Network::QIMR\Subnetwork::ALCATEL\PCX::OXE
Additional Text : Files 'TAXxxxxx.DAT' has been rejected in C:\4760\data\loader\networknumber=0\subnetworknodenumber=1\rejected\TAXAxxxx because of a database error.
Information :
Diagnostic Fault ID: 13017
Hostname: CorpAppV03
ID: LoadFileErrInbase
Notification Date : 6/09/2022 1:58:48 AM Reception Date : 6/09/2022 1:58:48 AM

Should I be worried or just ignore, it states major, although the system seems to be fine. Still switches over from primary to backup without hiccups.

Thanks
Merv.

[vad]

"Files 'TAXxxxxx.DAT' has been rejected in C:\4760\data\loader\networknumber=0\subnetworknodenumber=1\rejected\TAXAxxxx because of a database error."
CDR tickets (TAXxxx.DAT files) not loaded to 4760 database. Not good.