Incident 2663

[peetb]

Unable to get rid of this fault I am running software R 8.01 g1503.35
I do have a call centre as well as a Accounting.

This then go to High error Ratio

When I use the Commant incinfo GEA 2663 I dont seem to find any explanation where to start looking can anybody please assist or do you have a similar problem

21/08/10 11:54:42 001003M|---/--/-/---|=0:2663=IPC Chorus err: appli SERV_APL oper 7 err -121/08/10 11:57:15 001003M|---/--/-/---|=0:2663=IPC Chorus err: appli SERV_APL oper 7 err -1
21/08/10 11:59:49 001003M|---/--/-/---|=0:2663=IPC Chorus err: appli SERV_APL oper 7 err -1
21/08/10 12:02:22 001003M|---/--/-/---|=0:2663=IPC Chorus err: appli SERV_APL
oper 7 err -1
1/08/10 21:43:26 001003M|000/17/-/---|=0:3774=High error ratio Acc=0 S=1 (1:begin,0:end) ; AL:221/08/10 21:43:27 001003M|000/17/-/---|=0:3774=High error ratio Acc=0 S=0 (1:begin,0:end) ; AL:0
21/08/10 21:44:13 001003M|---/--/-/---|=0:2663=IPC Chorus err: appli SERV_APL oper 7 err -1
21/08/10 21:45:06 001003M|000/17/-/---|=0:3774=High error ratio Acc=0 S=1 (1:begin,0:end) ; AL:2
21/08/10 21:45:07 001003M|000/17/-/---|=0:3774=High error ratio Acc=0 S=0 (1:begin,0:end) ; AL:0
21/08/10 21:46:28 001003M|---/--/-/---|=0:2663=IPC Chorus err: appli SERV_APL oper 7 err -1
21/08/10 21:48:15 001003M|000/17/-/---|=0:3774=High error ratio Acc=0 S=1 (1:begin,0:end) ; AL:2
21/08/10 21:48:16 001003M|000/17/-/---|=0:3774=High error ratio Acc=0 S=0 (1:begin,0:end) ; AL:0
21/08/10 21:48:19 001003M|000/17/-/---|=0:3774=High error ratio Acc=0 S=1 (1:begin,0:end) ; AL:2
21/08/10 21:48:20 001003M|000/17/-/---|=0:3774=High error ratio Acc=0 S=0 (1:begin,

[sadim]

Hi,

Is there LDAP configured ?

Sadim

[swinstation]

do you have accounting software?your program sent acknowledge to CPU and when doesn't get response it closed the port it repeats every 5 min.
this is my experience I had this problem too and finally find it"accounting software"

It is my idea and maybe not correct.

[peetb]

Thanks I do have accounting software will investigate

[peetb]

yes there is LDAP configured

[peetb]

Thanks to all that assisted me with this problem it was caused by ethernet accounting software.

[tritel]

Whats wrong with the account software? what you do with the software to resolve it