CLI on external transfer

This is the main discussion forum, if the subject that you want to talk about is not listed around here.
Post Reply
RobertBreu
Member
Posts: 178
Joined: 22 Jun 2008 16:41
Location: Germany

CLI on external transfer

Post by RobertBreu »

Hi,
following scenario:
- A which is an external caller calls B which is an user on the OXE
- B then transfers A to C which is an external user
- is it possible to present the calling number of A to C?
- we also have a RSI Call-Center (Genesys) and an OTSBC (Audiocodes SBC) if this would help with the issue
vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3807
Joined: 23 Sep 2004 06:47

Re: CLI on external transfer

Post by vad »

Not sure. Depends of TG type (ISDN, SIP ...), supported feature (call diversion f.e.), management (ISDN TG private or not, NPD for external forwarding), and provider rules.
In our country if we send via ISDN - Calling number A (not from PBX range) - provider reject this call or replace Calling number (will be used first number from PBX range).
Post Reply

Return to “MAIN”