Hi folks,
Anyone know if i can, and if yes, how, add some custom fields to the contact management in gdesktop?
GDesktop comes with First Name/Last Name/Phone/Email address, and i would like to add some information like Address, Unit, Product, etc.
Thanks.
Add Contact Fields in GDesktop
- joao.carlos
- Member
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- Joined: 11 Feb 2010 12:05
- Location: Brasil
Add Contact Fields in GDesktop
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joao.carlos
ACSE OXE R12 | ACSE OpenTouch R2 | ACSE OXO Connect R2 | ACSE OmniVista 8770 R3 | ACFE OmniSwitch R6/R7/R8 | ACSE OTCS R8.2
ACPS IP Telephony R12 | ACPS OpenTouch R2 | ACPS Data Networks R6/R7 | ACPS OTCS R8.2
joao.carlos
ACSE OXE R12 | ACSE OpenTouch R2 | ACSE OXO Connect R2 | ACSE OmniVista 8770 R3 | ACFE OmniSwitch R6/R7/R8 | ACSE OTCS R8.2
ACPS IP Telephony R12 | ACPS OpenTouch R2 | ACPS Data Networks R6/R7 | ACPS OTCS R8.2
- cavagnaro
- Alcatel Unleashed Certified Guru
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Re: Add Contact Fields in GDesktop
Yes you can...but no idea if you can on Premium...at least on Genesys it is doable...you need CME/DB modification/GAD options modification
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
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Genesys Developer
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Genesys Developer
- joao.carlos
- Member
- Posts: 213
- Joined: 11 Feb 2010 12:05
- Location: Brasil
Re: Add Contact Fields in GDesktop
Well, I can try.
CME stands for Configuration Manager?
Is it easy to say the steps to do ?
Thank you!
CME stands for Configuration Manager?
Is it easy to say the steps to do ?
Thank you!
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joao.carlos
ACSE OXE R12 | ACSE OpenTouch R2 | ACSE OXO Connect R2 | ACSE OmniVista 8770 R3 | ACFE OmniSwitch R6/R7/R8 | ACSE OTCS R8.2
ACPS IP Telephony R12 | ACPS OpenTouch R2 | ACPS Data Networks R6/R7 | ACPS OTCS R8.2
joao.carlos
ACSE OXE R12 | ACSE OpenTouch R2 | ACSE OXO Connect R2 | ACSE OmniVista 8770 R3 | ACFE OmniSwitch R6/R7/R8 | ACSE OTCS R8.2
ACPS IP Telephony R12 | ACPS OpenTouch R2 | ACPS Data Networks R6/R7 | ACPS OTCS R8.2
- cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7014
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: Add Contact Fields in GDesktop
Yes you can
Easy...well so so, it is sort of tedious. Check on GAD Deployment guide, it is explained there
Easy...well so so, it is sort of tedious. Check on GAD Deployment guide, it is explained there
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer