Hi
Happy New Year to All
i am trying to use my IC on a android phone and wondering if anyone can give some tips . I am testing only thru WIFI . I was able to install the client on the mobile unit and when i start getting an error - configuration error - unable to download the configuration files from client management - pls contact your administrator .
I have noticed that even all the oxe prefix are loaded on the ics server the , the fields are not populated on the devices / android / telephon settings page .
i am not using any reverse proxy now and hence configured both the public and private as the same URL ,also the ICS is running without https enabled - using only http and not https so no certificate needed "
Regards
Thanks
MyIC on android phone
Re: MyIC on android phone
You must declare your device in the webadmin / devices. The server need your IMEI and the the device must be associated to your login.
Re: MyIC on android phone
Hi all,
I've the same problem here, what do you mean by the webadmin ? when i go on http://[PCX IP] i get a page where i need to login with my phone number and as i do this i have an "error : Mapping of user with device"
I already put the IMEI into the Mobility tab in OMC then i think they should be associated but still get the "error - unable to download the configuration files from client management - pls contact your administrator" ^problem when i try to login with MyIC
I've the same problem here, what do you mean by the webadmin ? when i go on http://[PCX IP] i get a page where i need to login with my phone number and as i do this i have an "error : Mapping of user with device"
I already put the IMEI into the Mobility tab in OMC then i think they should be associated but still get the "error - unable to download the configuration files from client management - pls contact your administrator" ^problem when i try to login with MyIC
- cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7014
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: MyIC on android phone
WebAdmin on ICS...
What is OMC? Isn't that OXO? Nothing related to this topic if it is the case.
What is OMC? Isn't that OXO? Nothing related to this topic if it is the case.
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Re: MyIC on android phone
By OMC I mean OmniPCX Office Management Console
What's ICS ( i guess it's not ice cream sandwich ) ? Sorry i'm quite a newbie on alcatel admin ..
What's ICS ( i guess it's not ice cream sandwich ) ? Sorry i'm quite a newbie on alcatel admin ..
- cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7014
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: MyIC on android phone
¬¬
You are posting in wrong section, as you said you have an OXO, this product section is for OXE.
Post on OXO section
You are posting in wrong section, as you said you have an OXO, this product section is for OXE.
Post on OXO section
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer