Several resets os GD in differents GW

[Juan_lu]

Hi

In my server OXE i can see at the LOG:

17/02/14 18:27:20 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
17/02/14 18:44:14 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
17/02/14 21:15:37 000001M|045/--/-/---|=2:2043:R0=Loss of the 45 CRYSTAL
17/02/14 22:36:38 000001M|040/--/-/---|=2:2043:R0=Loss of the 40 CRYSTAL
17/02/14 22:36:39 000001M|047/--/-/---|=2:2043:R0=Loss of the 47 CRYSTAL
17/02/14 22:36:39 000001M|046/--/-/---|=2:2043:R0=Loss of the 46 CRYSTAL
18/02/14 01:25:36 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
18/02/14 02:12:54 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
18/02/14 03:39:14 000001M|030/--/-/---|=2:2043:R0=Loss of the 30 CRYSTAL
18/02/14 03:44:47 000001M|--WARNING---| INCIDENTS FLOW HAS BEEN REDIRECTED TO THE OUTFALL QUEUE
18/02/14 03:44:51 000001M|--WARNING---| INCIDENTS FLOW HAS BEEN REDIRECTED TO THE OUTFALL QUEUE
18/02/14 10:25:19 000001M|009/--/-/---|=2:2043:R0=Loss of the 9 CRYSTAL
18/02/14 10:53:16 000001M|005/--/-/---|=2:2043:R0=Loss of the 5 CRYSTAL
18/02/14 12:47:30 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
18/02/14 13:02:00 000001M|049/--/-/---|=2:2043:R0=Loss of the 49 CRYSTAL
18/02/14 13:06:19 000001M|020/--/-/---|=2:2043:R0=Loss of the 20 CRYSTAL
18/02/14 13:22:36 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
18/02/14 15:01:19 000001M|043/--/-/---|=2:2043:R0=Loss of the 43 CRYSTAL
18/02/14 19:17:58 000001M|--WARNING---| INCIDENTS FLOW HAS BEEN REDIRECTED TO THE OUTFALL QUEUE
18/02/14 21:05:30 000001M|--WARNING---| INCIDENTS FLOW HAS BEEN REDIRECTED TO THE OUTFALL QUEUE
18/02/14 21:25:34 000001M|035/--/-/---|=2:2043:R0=Loss of the 35 CRYSTAL
19/02/14 06:59:26 000001M|005/--/-/---|=2:2043:R0=Loss of the 5 CRYSTAL
19/02/14 15:54:01 000001M|005/--/-/---|=2:2043:R0=Loss of the 5 CRYSTAL
19/02/14 18:21:30 000001M|--WARNING---| INCIDENTS FLOW HAS BEEN REDIRECTED TO THE OUTFALL QUEUE
20/02/14 00:36:16 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
20/02/14 02:35:09 000001M|027/--/-/---|=2:2043:R0=Loss of the 27 CRYSTAL
20/02/14 03:13:59 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
20/02/14 10:52:05 000001M|--WARNING---| INCIDENTS FLOW HAS BEEN REDIRECTED TO THE OUTFALL QUEUE
20/02/14 14:01:49 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
20/02/14 14:20:14 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
20/02/14 14:34:33 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
20/02/14 15:17:12 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
20/02/14 15:46:19 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
20/02/14 16:05:42 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
20/02/14 17:05:38 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
20/02/14 17:19:15 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
20/02/14 17:57:50 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
21/02/14 06:32:52 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
21/02/14 10:13:54 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
21/02/14 10:26:51 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
21/02/14 12:09:26 000001M|--WARNING---| INCIDENTS FLOW HAS BEEN REDIRECTED TO THE OUTFALL QUEUE
21/02/14 14:12:45 000001M|015/--/-/---|=2:2043:R0=Loss of the 15 CRYSTAL
21/02/14 16:03:19 000001M|025/--/-/---|=2:2043:R0=Loss of the 25 CRYSTAL
21/02/14 19:37:56 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL
21/02/14 19:54:10 000001M|043/--/-/---|=2:2043:R0=Loss of the 43 CRYSTAL
21/02/14 21:10:29 000001M|016/--/-/---|=2:2043:R0=Loss of the 16 CRYSTAL

How can i modifie the keepalives which are sending from CS to CRYSTAL to minimize this action?. For example, when it has losed 6 pings between the mediagatgeway's GD board with OXE call server the GD reboots and then reset the phones.

i would like increase the keepalive. Can i help me?.

thanks

[tot3nkopf]

Contact ALU support. The modification of UDP lost and UDP lost reinit timers are done under their supervision as they can impact the way the system works and it must be done depending on your environment.

[frank]

I would say that you can change the timers by yourself actually.
Try the timers under IP / IP Quality of service COS /
You will have a list of UDP timers there. That might help !

[tot3nkopf]

I would say that you can change the timers by yourself actually.

From TG0015:

IMPORTANT
It is highly recommended not to modify the value of these parameters without consulting the Alcatel Technical Support.

[Juan_lu]

Thanks.

I have changed the parameter UDP lost to 30 (until UDP lost=7).

Now, i'm seeing its behavior after changes...

Thanks
Regards