How to config guest management in hotel

phukientongdai
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Posts: 5
Joined: 18 Aug 2016 00:22

How to config guest management in hotel

Post by phukientongdai »

Hi All

I have tried to config guest management but not sucessful, please help
1. Create Extension 1000 with IP phone (Hotel-Set Operation + Room and Use Type Of Dir. No. + Multi-occupancy)
2. Create 02 virtual analog phone with (Hotel-Set Operation + Room and Use Type Of Dir. No. + Guest) are 2000 and 2001
3. Application/Hotel/Static Link, i have done to link
Room Directory name : 1000
Guest Directory name : 2000

When i checkin, it is only help checkin with 2000 to Phone 1000, i want both 2000 and 2001 checkin to phone 1000 because we have 2 guest in the same room

Please help
phukientongdai
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Posts: 5
Joined: 18 Aug 2016 00:22

Re: How to config guest management in hotel

Post by phukientongdai »

Hi

Any body can help me on this query???
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oldboy
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Re: How to config guest management in hotel

Post by oldboy »

delete the static links, go in HOTMENU and assign them in there both sets to room 1000
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."
phukientongdai
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Posts: 5
Joined: 18 Aug 2016 00:22

Re: How to config guest management in hotel

Post by phukientongdai »

Hi

Who can help me guide some steps to config this

Thanks
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oldboy
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Re: How to config guest management in hotel

Post by oldboy »

Did you manage to do it!
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."
Granville
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Joined: 10 May 2017 10:44

Re: How to config guest management in hotel

Post by Granville »

phukientongdai wrote: 13 Sep 2016 02:39 Hi

Who can help me guide some steps to config this

Thanks
Were you able to get it done?
MichealFigueroa
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Joined: 24 Jun 2018 00:35

Re: How to config guest management in hotel

Post by MichealFigueroa »

phukientongdai wrote: 13 Sep 2016 02:39 Hi

Who can help me guide some steps to config this

Thanks
I'm also facing similar (almost) problem. Were you able to get some help or guide to solve your problem? If yes, will you be kind enough to share it?
I Found this Phenq testimonial very interesting
ThomasHadden
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Posts: 1
Joined: 01 Sep 2018 17:26

Re: How to config guest management in hotel

Post by ThomasHadden »

phukientongdai wrote: 18 Aug 2016 00:30 Hi All

I have tried to config guest management but not sucessful, please help
1. Create Extension 1000 with IP phone (Hotel-Set Operation + Room and Use Type Of Dir. No. + Multi-occupancy)
2. Create 02 virtual analog phone with (Hotel-Set Operation + Room and Use Type Of Dir. No. + Guest) are 2000 and 2001
3. Application/Hotel/Static Link, i have done to link
Room Directory name : 1000
Guest Directory name : 2000

When i checkin, it is only help checkin with 2000 to Phone 1000, i want both 2000 and 2001 checkin to phone 1000 because we have 2 guest in the same room

Please help
Kindly update us that it's solved or not.
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mustafa.ahmad
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Joined: 27 May 2010 03:23

Re: How to config guest management in hotel

Post by mustafa.ahmad »

You will need to create a suite and then add the two extensions .

At check in , both the suite extension will get checked in and also you can call the main suite number 1000 to ring both 2000 and 2001
EmilioNagao
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Joined: 01 Jan 2019 13:41
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Re: How to config guest management in hotel

Post by EmilioNagao »

mustafa.ahmad wrote: 04 Sep 2018 05:02 You will need to create a suite and then add the two extensions .

At check in , both the suite extension will get checked in and also you can call the main suite number 1000 to ring both 2000 and 2001
Thanks for the explanation, was facing the same problem.
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