4035 displayed symbols on screen after in long time idol state

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arpitb
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4035 displayed symbols on screen after in long time idol state

Post by arpitb »

Dear All,

I have System with Rel 11.2 and CPU7-2, one PRI line for out side dialing. I noticed that all 4035 set shows ascii symbols on screen after long time in idol state, and when we reset the extension its disappeared, but after some time its again displayed on 4035 screen.

Please suggest how to prevent these type of symbol to display on screen.

Waiting for any suggestion.
vad
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Re: 4035 displayed symbols on screen after in long time idol state

Post by vad »

which symbols?
arpitb
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Re: 4035 displayed symbols on screen after in long time idol state

Post by arpitb »

Vad Sir,

In 4035 screen displaying character like @, $, % }, ) and many more unwanted character.
If there is any solution to prevent it permanently. Please suggest.
Regards
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cavagnaro
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Re: 4035 displayed symbols on screen after in long time idol state

Post by cavagnaro »

Maybe the cable is faulty or the board?

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arpitb
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Re: 4035 displayed symbols on screen after in long time idol state

Post by arpitb »

We already replaced with new board (eUA32) and type 1 cable but still not resolved this problem.

Please suggest.
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cavagnaro
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Re: 4035 displayed symbols on screen after in long time idol state

Post by cavagnaro »

Only one set with the issue orore than one?

Enviado de meu E6633 usando Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
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arpitb
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Joined: 26 Mar 2015 03:27

Re: 4035 displayed symbols on screen after in long time idol state

Post by arpitb »

Sir,

there is approx 40 digital user all of have 4035 Set, and all have similar problem.
vad
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Re: 4035 displayed symbols on screen after in long time idol state

Post by vad »

Try to select another user language (for test) for someone - maybe OXE send some message (wrong translated in your language).
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