OXO A.C.D Error : -11

[acolcha_04]

Hi ,
We have an error that does not allow us to enter OXO call center statistics,

The OXO version, the error : -11, is attached in photos.

We have reviewed several tickes here with similar information but it has not worked.

Someone here has had that error, how has it been solved?


Mit Freundlcihen Grüße
acolcha

[acolcha_04]

I have tried several versions of OCM, but the same result

[acolcha_04]

I have even restarted the PBX, and I confirm that it has the licenses to see the statistics

[patmul39]

What version is the OXO running on?

[acolcha_04]

Hi ,
I have also made a backup of the database and then do a cold reset, and I have reloaded the DB without a positive result, the same error follows

I have changed the password too and nothing ... the same problem continues
Error -12 appears after cold reset and loading the DB (Picture name : Unbenannt2.png)


I don't want to do it(LOLA), because this client has a slightly old version, and that implies to program everything manually again,