Unable to cut the IP as well as Digital Phone

[vish443]

Hi Teams, There is some issue.
I have an OXE system crystal hardware. The issue
Scenario is When analog extension call to mob number 9586XXXX and that mobile number cut the call without picking up and hear the voice guide of busy tone or Kindly try after some time is hearing on analog phone But In digital or in IP phone not able to hear that voice guide after cutting the call from mobile with picking up.

[vish443]

Any one can suggest????

[sadim]

Hi,
What is the type of the external connection (ISDN ?)
Can you post a trace (t3 if isdn)

[haroun]

what's the system parameter of no voice delay ?
and of corse what kind of lines are used ?

[vish443]

The scnerio is the call is established from 2708894 which is ip extension and ringing to 0700XXXXXX and that mob number directly cut the call from mob without picking up...but in ip extension showing ringing sound

THESE IS THE TRACES ISDN NETWORK...
(1)as1> t3
--> Cleaning mtracer...
--> Positionning t3 filters...


| (144810:000008) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 38 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 1 type a5
| tei: 0 <<<< message sent : SETUP [05] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| IE:[6c] CALLING_NUMBER (l=9) -> 01 81 Num : 2708894
| IE:[7d] HLC (l=2) 91 81
|______________________________________________________________________________
______________________________________________________________________________
| (144811:000009) Concatenated-Physical-Event :
| long: 23 desti: 0 source: 0 cryst: 2 cpl: 14 us: 0 term: 1 type a5
| tei: 0 >>>> message received : SETUP ACK [0d] Call ref : 88 d9
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=3) a1 83 81 -> T2 : B channel 1 preferred
|______________________________________________________________________________
______________________________________________________________________________
| (144811:000010) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 32 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 1 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=12) -> 81 Num : 0700XXXXXXX
|______________________________________________________________________________
______________________________________________________________________________
| (144861:000011) Concatenated-Physical-Event :
| long: 18 desti: 0 source: 0 cryst: 2 cpl: 14 us: 0 term: 1 type a5
| tei: 0 >>>> message received : CALL PROC (02) Call ref : 88 d9
|______________________________________________________________________________
______________________________________________________________________________
| (144889:000012) Concatenated-Physical-Event :
| long: 22 desti: 0 source: 0 cryst: 2 cpl: 14 us: 0 term: 1 type a5
| tei: 0 >>>> message received : ALERT (01) Call ref : 88 d9
|______________________________________________________________________________
|
| IE:[1e] PROGRESS_ID (l=2) 82 82
|______________________________________________________________________________
______________________________________________________________________________
| (144896:000013) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 42 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : SETUP [05] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| IE:[1e] PROGRESS_ID (l=2) 80 83
| IE:[6c] CALLING_NUMBER (l=9) -> 01 81 Num : 2708061
| IE:[7d] HLC (l=2) 91 81
|______________________________________________________________________________
______________________________________________________________________________
| (144896:000014) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 42 desti: 0 source: 15 cryst: 2 cpl: 23 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : SETUP [05] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| IE:[1e] PROGRESS_ID (l=2) 80 83
| IE:[6c] CALLING_NUMBER (l=9) -> 01 81 Num : 2708808
| IE:[7d] HLC (l=2) 91 81
|______________________________________________________________________________
______________________________________________________________________________
| (144897:000015) Concatenated-Physical-Event :
| long: 27 desti: 0 source: 0 cryst: 2 cpl: 14 us: 0 term: 0 type a5
| tei: 0 >>>> message received : SETUP ACK [0d] Call ref : 88 d9
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=3) a1 83 81 -> T2 : B channel 1 preferred
| IE:[1e] PROGRESS_ID (l=2) 82 88
|______________________________________________________________________________
______________________________________________________________________________
| (144897:000016) Concatenated-Physical-Event :
| long: 27 desti: 0 source: 0 cryst: 2 cpl: 23 us: 0 term: 0 type a5
| tei: 0 >>>> message received : SETUP ACK [0d] Call ref : 88 da
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=3) a1 83 81 -> T2 : B channel 1 preferred
| IE:[1e] PROGRESS_ID (l=2) 82 88
|______________________________________________________________________________
______________________________________________________________________________
| (144908:000017) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 23 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 0
|______________________________________________________________________________
______________________________________________________________________________
| (144910:000018) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 2
|______________________________________________________________________________
______________________________________________________________________________
| (144913:000019) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 23 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 7
|______________________________________________________________________________
______________________________________________________________________________
| (144917:000020) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 4
|______________________________________________________________________________
______________________________________________________________________________
| (144917:000021) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 23 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 4
|______________________________________________________________________________
______________________________________________________________________________
| (144918:000022) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 4
|______________________________________________________________________________
______________________________________________________________________________
| (144921:000023) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 23 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 1
|______________________________________________________________________________
______________________________________________________________________________
| (144926:000024) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 1
|______________________________________________________________________________
______________________________________________________________________________
| (144930:000025) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 23 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 2
|______________________________________________________________________________
______________________________________________________________________________
| (144932:000026) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 4
|______________________________________________________________________________
______________________________________________________________________________
| (144934:000027) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 23 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 2
|______________________________________________________________________________
______________________________________________________________________________
| (144937:000028) Concatenated-Physical-Event :
| long: 55 desti: 0 source: 0 cryst: 2 cpl: 18 us: 0 term: 0 type a5
| tei: 0 >>>> message received : SETUP [05] Call ref : 4b fb
| SENDING COMPLETE
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| IE:[18] CHANNEL (l=3) a1 83 94 -> T2 : B channel 20 preferred
| IE:[6c] CALLING_NUMBER (l=14) -> 01 83 Num : 917770881143
| IE:[70] CALLED_NUMBER (l=8) -> c1 Num : 2708097
|______________________________________________________________________________
______________________________________________________________________________
| (144937:000029) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 23 desti: 0 source: 15 cryst: 2 cpl: 18 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : CALL PROC (02) Call ref : cb fb
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=3) a9 83 94 -> T2 : B channel 20 exclusive
|______________________________________________________________________________
______________________________________________________________________________
| (144937:000030) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 18 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : ALERT (01) Call ref : cb fb
|______________________________________________________________________________
|
| IE:[1e] PROGRESS_ID (l=2) 81 88
|______________________________________________________________________________
______________________________________________________________________________
| (144938:000031) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 0
|______________________________________________________________________________
______________________________________________________________________________
| (144942:000032) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 6
|______________________________________________________________________________
______________________________________________________________________________
| (144942:000033) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 23 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 8
|______________________________________________________________________________
______________________________________________________________________________
| (144946:000034) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 23 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 4
|______________________________________________________________________________
______________________________________________________________________________
| (144965:000035) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 23 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 2
|______________________________________________________________________________
______________________________________________________________________________
| (144968:000036) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 23 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 2
|______________________________________________________________________________
______________________________________________________________________________
| (144980:000037) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 23 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 5
|______________________________________________________________________________
______________________________________________________________________________
| (144992:000038) Concatenated-Physical-Event :
| long: 18 desti: 0 source: 0 cryst: 2 cpl: 14 us: 0 term: 0 type a5
| tei: 0 >>>> message received : CALL PROC (02) Call ref : 88 d9
|______________________________________________________________________________
______________________________________________________________________________
| (144995:000039) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 1 type a5
| tei: 0 <<<< message sent : DISCONNECT [45] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________
______________________________________________________________________________
| (144996:000040) Concatenated-Physical-Event :
| long: 26 desti: 0 source: 0 cryst: 2 cpl: 14 us: 0 term: 1 type a5
| tei: 0 >>>> message received : RELEASE [4d] Call ref : 88 d9
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=6) 82 90 ff ff ff ff -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________
______________________________________________________________________________
| (144996:000041) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 1 type a5
| tei: 0 <<<< message sent : REL COMP [5a] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________
______________________________________________________________________________
| (145010:000042) Concatenated-Physical-Event :
| long: 22 desti: 0 source: 0 cryst: 2 cpl: 14 us: 0 term: 0 type a5
| tei: 0 >>>> message received : ALERT (01) Call ref : 88 d9
|______________________________________________________________________________
|
| IE:[1e] PROGRESS_ID (l=2) 82 82
|______________________________________________________________________________
______________________________________________________________________________
| (145023:000043) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 29 desti: 0 source: 15 cryst: 2 cpl: 18 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : CONNECT (07) Call ref : cb fb
|______________________________________________________________________________
|
| IE:[4c] CONNECTED_NUMBER (l=9) -> 01 81 Num : 2708097
|______________________________________________________________________________
______________________________________________________________________________
| (145024:000044) Concatenated-Physical-Event :
| long: 18 desti: 0 source: 0 cryst: 2 cpl: 18 us: 0 term: 0 type a5
| tei: 0 >>>> message received : CONNECT ACK (0f) Call ref : 4b fb
|______________________________________________________________________________
______________________________________________________________________________
| (145026:000045) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 42 desti: 0 source: 15 cryst: 2 cpl: 18 us: 8 term: 1 type a5
| tei: 0 <<<< message sent : SETUP [05] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| IE:[1e] PROGRESS_ID (l=2) 80 83
| IE:[6c] CALLING_NUMBER (l=9) -> 01 81 Num : 2708032
| IE:[7d] HLC (l=2) 91 81
|______________________________________________________________________________
______________________________________________________________________________
| (145029:000046) Concatenated-Physical-Event :
| long: 27 desti: 0 source: 0 cryst: 2 cpl: 18 us: 0 term: 1 type a5
| tei: 0 >>>> message received : SETUP ACK [0d] Call ref : 88 da
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=3) a1 83 81 -> T2 : B channel 1 preferred
| IE:[1e] PROGRESS_ID (l=2) 82 88
|______________________________________________________________________________
______________________________________________________________________________
| (145032:000047) Concatenated-Physical-Event :
| long: 18 desti: 0 source: 0 cryst: 2 cpl: 23 us: 0 term: 0 type a5
| tei: 0 >>>> message received : CALL PROC (02) Call ref : 88 da
|______________________________________________________________________________
______________________________________________________________________________
| (145039:000048) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 18 us: 8 term: 1 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 0
|______________________________________________________________________________
______________________________________________________________________________
| (145044:000049) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 18 us: 8 term: 1 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 9
|______________________________________________________________________________
______________________________________________________________________________
| (145049:000050) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 18 us: 8 term: 1 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 da
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=2) -> 81 Num : 4
|______________________________________________________________________________
(1)as1>

[sadim]

Hi,
Can you try changing the parameter: cnx on progress message to true
Ir its under the system parameters.
Not sure that a shut or double bascul is needed
If it does not work, please send a trace for a working scenarious

[haroun]

hi
if the called mobile doesn't answer without direct cut did the user hear voice prompt that the called numebr is not replaying or try again later etc..., and
please make the trace in the concerned board .
t3 C 2 c 14
strang thing i see same call ref for a second call without any call relase or disconnect or the first one ?!!
tei: 0 <<<< message sent : SETUP [05] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| IE:[6c] CALLING_NUMBER (l=9) -> 01 81 Num : 2708894
| IE:[7d] HLC (l=2) 91 81
|______________________________________________________________________________
______________________________________________________________________________
| (144811:000009) Concatenated-Physical-Event :
| long: 23 desti: 0 source: 0 cryst: 2 cpl: 14 us: 0 term: 1 type a5
| tei: 0 >>>> message received : SETUP ACK [0d] Call ref : 88 d9
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=3) a1 83 81 -> T2 : B channel 1 preferred
|______________________________________________________________________________
______________________________________________________________________________
| (144811:000010) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 32 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 1 type a5
| tei: 0 <<<< message sent : INFORMATION [7b] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=12) -> 81 Num : 0700XXXXXXX
|______________________________________________________________________________
______________________________________________________________________________
| (144861:000011) Concatenated-Physical-Event :
| long: 18 desti: 0 source: 0 cryst: 2 cpl: 14 us: 0 term: 1 type a5
| tei: 0 >>>> message received : CALL PROC (02) Call ref : 88 d9
|______________________________________________________________________________
______________________________________________________________________________
| (144889:000012) Concatenated-Physical-Event :
| long: 22 desti: 0 source: 0 cryst: 2 cpl: 14 us: 0 term: 1 type a5
| tei: 0 >>>> message received : ALERT (01) Call ref : 88 d9
|______________________________________________________________________________
|
| IE:[1e] PROGRESS_ID (l=2) 82 82
|______________________________________________________________________________
______________________________________________________________________________
| (144896:000013) 2882: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 42 desti: 0 source: 15 cryst: 2 cpl: 14 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : SETUP [05] Call ref : 08 d9
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| IE:[1e] PROGRESS_ID (l=2) 80 83
| IE:[6c] CALLING_NUMBER (l=9) -> 01 81 Num : 2708061
| IE:[7d] HLC (l=2) 91 81
|___________________________________________________________

[haroun]

Instances: External Signalling Parametersqk

x Alert On Progress T2 x

x Send Status for IE non-existent x

x Listen to guide on DISCONNECT x
VALUES ?

[haroun]

we dont see the disconnect from the network but from your side, and a non common release from network with lot ff

Nouveau document texte (4).txt

ff

[haroun]

So can you repost a valid trace for the issue, and did try to change the parameters as suggested

x Listen to guide on DISCONNECT