OXE R 100.1 no voice for incoming call

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morio
Member
Posts: 261
Joined: 02 Nov 2011 08:38

OXE R 100.1 no voice for incoming call

Post by morio »

Hello all,
I am facing an issue with sip trunk. Out going calls for analog, sip and ip users are fine and works well. the problem is with incoming calls via sip trunk to Ip user. there is no voice both ways. incoming voice is ok for analog and sip users. i will attache OK call for sip user incoming and NOT OK for IP user incoming.
the trace been taken from the local lan side of the SBC and we can see the audio is available but the IP set nor the out side party dont hear each other.

please advice,

thanks in advance...
morio
Member
Posts: 261
Joined: 02 Nov 2011 08:38

Re: OXE R 100.1 no voice for incoming call

Post by morio »

please find the traces attached, hope some one can advice on this,,,

thanks
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haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: OXE R 100.1 no voice for incoming call

Post by haroun »

the connection @ip adress 10.18.104.4 at oxe side loses the destination 10.154.15.33 and it's one way
morio
Member
Posts: 261
Joined: 02 Nov 2011 08:38

Re: OXE R 100.1 no voice for incoming call

Post by morio »

hi thanks haroun for the reply. i dont know if its the right solution, i disabled the direct rtp in the ext sip gw of the public. voice is ok now. now i face another issue, i will open a new one, thanks
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