WAITING TIME
This object concerns RSI (Routing Services Interface - see object CCD/RSI)
It is possible to broadcast the predicted waiting time to the calling correspondant using a predicted waiting time table. At each threshold of the predicted waiting time table, a guide is managed giving the next value in the range of predicted waiting times for the threshold concerned. This type of guide is not sequenced dynamically and the whole message must be recorded for each guide. For a multi-language installation, it is advisable to use "real multi-language" type guides.
Instance (reserved)
Waiting time level
Predicted waiting time period characterized by the threshold in seconds and the corresponding voice guide.
Waiting time Level
Value of the Predicted Waiting Time threshold from which the use of the parameters is implemented.
Value in seconds.
The values should be in ascending order.
Guide No.
Guide number to be connected for this threshold, when parking a call.
0 = No guide.