FN_DK,
Thanks for your response on this. It was very helpful.
Best regards.
Rob
Search found 5 matches
- 20 Aug 2013 01:38
- Forum: Voice Guides
- Topic: Best practice for assigning voiceguides?
- Replies: 2
- Views: 3289
- 29 Jul 2013 17:34
- Forum: Voice Guides
- Topic: Best practice for assigning voiceguides?
- Replies: 2
- Views: 3289
Best practice for assigning voiceguides?
Hi,
I have a customer with a single node system that has many remote shelves with PCSs. I am trying to decide what is the best practice for assigning voice guides. They have a central call center that uses dynamic voice guides but, external callers could be coming in to the system from any of the ...
I have a customer with a single node system that has many remote shelves with PCSs. I am trying to decide what is the best practice for assigning voice guides. They have a central call center that uses dynamic voice guides but, external callers could be coming in to the system from any of the ...
- 26 Nov 2012 19:26
- Forum: DIALER
- Topic: Dialer 2.0
- Replies: 34
- Views: 56779
Re: Dialer 2.0
Excellent app. thank you!!!
- 23 Feb 2012 13:46
- Forum: CCD / CCS / CCIVR
- Topic: Where are Special Days stored for CCS?
- Replies: 2
- Views: 2447
Where are Special Days stored for CCS?
Hi all,
I have a need to mass edit special days for for my CCD design. I have read the posts the popped up when I searched the forum for "Special Days" and I see that the CCS calendar is only accessable via CCS but, where is the data of this calendar stored? Can't the resulting file(s) generated by ...
I have a need to mass edit special days for for my CCD design. I have read the posts the popped up when I searched the forum for "Special Days" and I see that the CCS calendar is only accessable via CCS but, where is the data of this calendar stored? Can't the resulting file(s) generated by ...
- 01 Feb 2012 14:06
- Forum: Users
- Topic: Analog users cannot be changed/delted
- Replies: 1
- Views: 1748
Analog users cannot be changed/delted
Hi,
I am working on a system that went down during a power failure it is on v7.1. When the system came back up the port numbers on the digital users (system is all digital with a bunch of analog behind UA) were either gone or mixed up. We tried to restore different backups and got the same issue ...
I am working on a system that went down during a power failure it is on v7.1. When the system came back up the port numbers on the digital users (system is all digital with a bunch of analog behind UA) were either gone or mixed up. We tried to restore different backups and got the same issue ...
