Search found 32 matches

by mia
25 Sep 2013 11:18
Forum: OmniVista 4760
Topic: Unable to use 'Configuration' module after upgrade
Replies: 0
Views: 1418

Unable to use 'Configuration' module after upgrade

Hi All,

I am Unable to use 'Configuration' module after upgrading Omnivista 4760 from R5.1 to R5.2. On connecting the following error appears

CORBA error : Timeout on Request 0
Server unreachable, please try later


Please advise.

Mia
by mia
25 Sep 2013 11:14
Forum: MAIN
Topic: call forward on no reply
Replies: 9
Views: 5828

Re: call forward on no reply

Hello Vad,

Issue resolved. Was found to be a bug on R10.0, J140.34. Latest patch 60 works fine. Thanks a lot.

Mia
by mia
19 Sep 2013 03:43
Forum: MAIN
Topic: call forward on no reply
Replies: 9
Views: 5828

Re: call forward on no reply

Hi All, I am having issues with forward on no reply. The extension is forwarded to a mobile number. All mobile calls are routed trough ARS with PIN code:True. When I do an immediate forward to mobile, it works When I do a forward on busy to mobile, it works Whe I do a forward on no reply, it does no...
by mia
19 May 2013 06:06
Forum: Attendant
Topic: how to disable Reserving (locking) an Internal User Set (Att
Replies: 0
Views: 1029

how to disable Reserving (locking) an Internal User Set (Att

Hello,

Is there anyway we can disable Reserving (locking) an Internal User Set (Attendant Control) feature?

Thanks,

Soumya
by mia
21 Mar 2013 02:43
Forum: Configuration
Topic: 2 DIDs on single set with different dyn routing
Replies: 2
Views: 2211

2 DIDs on single set with different dyn routing

How can I make a digital phone receive calls on one more DID other than its own? Scenario goes like this, Extension 793 - recieves its own direct calls. 793 also needs to receive calls from DID number 711 (where no physical phone is connected) Unanswered calls on 793 goes to personal voice mail but ...
by mia
19 Dec 2012 04:38
Forum: OmniVista 4760
Topic: Error when Defrag
Replies: 4
Views: 2587

Re: Error when Defrag

Hi, I came across this post when I was searching by the defragmentation error message I was getting. Mine is however a little different since the database is 2GB and I have about 55GB of free space. Logs look like this: 12/14/2012 5:00:03 PM] Scheduler: The job is started. [12/14/2012 5:00:17 PM] Ta...
by mia
16 Dec 2012 02:40
Forum: 4760
Topic: Report layout
Replies: 1
Views: 1505

Report layout

Hi All, I have a situation where about 600 sub companies are managed in Omnivista (each company containing 3-10 extensions). Each of these are managed as 'Level' in accounting for generating separate call reports. However I am unable to have the Summary report in Alphabetical order (A-Z) ..even afte...
by mia
16 Dec 2012 01:56
Forum: OmniVista 4760
Topic: Upgrade from 4.2 to 5.1
Replies: 2
Views: 1721

Re: Upgrade from 4.2 to 5.1

Perfect!! It was indeed the ticket size which caused the problem! TC1133 worked.

Thanks a lot for ur timely help!

:)
by mia
08 Dec 2012 13:09
Forum: OmniVista 4760
Topic: Upgrade from 4.2 to 5.1
Replies: 2
Views: 1721

Upgrade from 4.2 to 5.1

Hi,

When upgrading Omnivista from release 4.2.10.02 to 5.1, it freezes at a point which says 'Create reload.sql for old nmc5.db' Anyone who has come across the same thing? I have also tried the upgrade after installing 4.2's patches.
What would work?
Thanks
by mia
08 Jul 2012 07:16
Forum: OXE (Crystal / Common) - System Documentation
Topic: Ring back of unanswered transferred calls
Replies: 4
Views: 2945

Ring back of unanswered transferred calls

Scenario: Entity 1 has an Attendent group manager 0. When a call lands on DID of attendent and the call is transferred to a user, it rings back on the attendent after 10-11 rings if the user does not answer(for users without voice mail). Tried timers 7, 132, 141 (140+142) but no luck. Does this have...

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