Search found 2 matches

by Brekom
22 Jun 2022 10:29
Forum: Applications
Topic: ACD - Transfer to Collective Speed Dial
Replies: 0
Views: 3713

ACD - Transfer to Collective Speed Dial

Hello everyone,
I would like to use TRANSFER option under ACD Group management. It means, after 2 min. the call will be transfered to specified external destination. It works, but the number displayed at the destination is the ACD virtuel number and not the CALLER A number. Is it possible to manage ...
by Brekom
22 Jun 2022 10:22
Forum: GENERAL
Topic: Clip no Screening
Replies: 1
Views: 3432

Re: Clip no Screening

From OXO Connect R5.0, a new global parameter “AA_Ext_Caller” is introduced to send the Caller number to
the SIP destination routed from AA/MLAA. The parameter is introduced in “OMC ->System Miscellaneous ->
Global System Parameters”. Possible values are “false” to disable the feature and “true” to ...

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