Hello Alcatel Community,
I am currently working with Alcatel-Lucent OXE R100.1 in a spatial redundancy setup with two OXE servers. My environment includes a mix of NOE IP Touch phones (8068, ALE 300, ALE 20), and the networking layer is handled by Cisco routers and switches.
I am trying to ...
Search found 21 matches
- 23 Sep 2025 09:01
- Forum: DHCP Configuration
- Topic: DHCP Option 150 Configuration for Redundant TFTP Servers on OXE R100.1
- Replies: 2
- Views: 5986
- 21 Sep 2024 20:33
- Forum: SIP
- Topic: SIP Device not making outgoing/external PSTN calls but can receive PSTN calls
- Replies: 9
- Views: 4528
Re: SIP Device not making outgoing/external PSTN calls but can receive PSTN calls
Dear Alex and Haroun,
Please find attached the parameters of the system configurations for the "0" prefix that we use to initiate external calls across all devices, including SIP extensions.
-Review/Modify: Prefix Plan-
Node Number (reserved) : 1
Instance (reserved) : 1
Number : 0
Prefix Meaning ...
Please find attached the parameters of the system configurations for the "0" prefix that we use to initiate external calls across all devices, including SIP extensions.
-Review/Modify: Prefix Plan-
Node Number (reserved) : 1
Instance (reserved) : 1
Number : 0
Prefix Meaning ...
- 17 Sep 2024 11:02
- Forum: SIP
- Topic: SIP Device not making outgoing/external PSTN calls but can receive PSTN calls
- Replies: 9
- Views: 4528
Re: SIP Device not making outgoing/external PSTN calls but can receive PSTN calls
Hello Haroun,
Thank you for the feedback and support.
I have checked all configuration in PNC and all looks fine.
However today I checked some prefixes like 9 which is used for dialling the Operator is okay.
I tried directly seizing one of our PSTN trunks and I was still geting the error mesage. The ...
Thank you for the feedback and support.
I have checked all configuration in PNC and all looks fine.
However today I checked some prefixes like 9 which is used for dialling the Operator is okay.
I tried directly seizing one of our PSTN trunks and I was still geting the error mesage. The ...
- 17 Sep 2024 00:34
- Forum: SIP
- Topic: SIP Device not making outgoing/external PSTN calls but can receive PSTN calls
- Replies: 9
- Views: 4528
SIP Device not making outgoing/external PSTN calls but can receive PSTN calls
Dear Community,
I configured an account as SIP device and was able to successfuly register the account. I have tested with linphone app on iOS and Grandstream phone.
I can make internal extension to extension calls, between sip devices and sip extensions and between sip devices and noe devices ...
I configured an account as SIP device and was able to successfuly register the account. I have tested with linphone app on iOS and Grandstream phone.
I can make internal extension to extension calls, between sip devices and sip extensions and between sip devices and noe devices ...
- 16 Sep 2024 04:54
- Forum: SIP Extension
- Topic: Grandstream SIP VoIP extensions not able to make or receive calls
- Replies: 5
- Views: 12535
Re: Grandstream SIP VoIP extensions not able to make or receive calls
Dear Alex and haroun,
Thank you for the feedback and support.
I managed to only get the grandstream set working with both noe and sip extensions after I created the user as sip device and not sip extension.
I have always wondered...what is the technical difference between sip device and sip ...
Thank you for the feedback and support.
I managed to only get the grandstream set working with both noe and sip extensions after I created the user as sip device and not sip extension.
I have always wondered...what is the technical difference between sip device and sip ...
- 11 Sep 2024 10:43
- Forum: SIP Extension
- Topic: Grandstream SIP VoIP extensions not able to make or receive calls
- Replies: 5
- Views: 12535
Grandstream SIP VoIP extensions not able to make or receive calls
Dear Community,
I have a R100.1 OXE system which has enough SIP extension licenses.
We recently purchased Grandstream SIP devices of type GRP 2602. The SIP extension registers on the system with the newly created SIP accounts.
However making and receiving calls is a problem. I have run two scenarios ...
I have a R100.1 OXE system which has enough SIP extension licenses.
We recently purchased Grandstream SIP devices of type GRP 2602. The SIP extension registers on the system with the newly created SIP accounts.
However making and receiving calls is a problem. I have run two scenarios ...
- 05 Aug 2024 07:49
- Forum: Trunk Groups
- Topic: Not Able to make External Calls, message received "Congestion"
- Replies: 2
- Views: 3099
Not Able to make External Calls, message received "Congestion"
When we try to make external calls out of our system to the PSTN all etensions now reporting with "Congestion". The E1 service providers are saying there is no issue their side as incoming calls are fine. Here is the trace for the external calls
(1)CS1> t3
--> Cleaning mtracer...
--> Positionning ...
(1)CS1> t3
--> Cleaning mtracer...
--> Positionning ...
- 02 Aug 2024 04:23
- Forum: SIP Extension
- Topic: Linphone SIP Phone De-registers when app is running in background on iOS
- Replies: 2
- Views: 4539
Linphone SIP Phone De-registers when app is running in background on iOS
Hello Community,
I am testing with a SIP Softphone on the OXE R100.
I am using the Linphone app on iOS, Android.
I have an issue which is specific to iOS. When the Linphone app goes to background the SIP account is de-registered. This means I cant receive calls when the Linphone app is running in ...
I am testing with a SIP Softphone on the OXE R100.
I am using the Linphone app on iOS, Android.
I have an issue which is specific to iOS. When the Linphone app goes to background the SIP account is de-registered. This means I cant receive calls when the Linphone app is running in ...
- 05 Jul 2024 13:14
- Forum: Ip Desktop Softphone
- Topic: ALE Softphone Error Occured While Connecting To Server
- Replies: 1
- Views: 2946
ALE Softphone Error Occured While Connecting To Server
Dear Community,
I have an issue...I have downloaded the ALE Softphone app from the iOS App Store for iPhone and also from the Play Store for Android.
However, when I attempt to register a number on the app I get an error. An error occurred while connecting to the server. I have generated the logs ...
I have an issue...I have downloaded the ALE Softphone app from the iOS App Store for iPhone and also from the Play Store for Android.
However, when I attempt to register a number on the app I get an error. An error occurred while connecting to the server. I have generated the logs ...
- 30 Sep 2022 12:11
- Forum: Voice Guides
- Topic: Help Voice Guides configuration on GPA2, ACT28
- Replies: 13
- Views: 11420
Re: Help Voice Guides configuration on GPA2, ACT28
Sorry all, I was missing board address of the GPA2. However also confirmed that the system actually does not have meet me conference license, license lock 81 is 0 for meet me.
