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- by donb01
- 07 Dec 2023 16:17
- Forum: CCD / CCS / CCIVR
- Topic: Can you edit ACD "Main" menu?
- Replies: 0
- Views: 3347
Can you edit ACD "Main" menu?
Sorry, first post. I know the drill - have searched here and all over. Have agents with 80xx phones. Agents login to ACD and are presented with a Menu of ACD topics that changes a bit as calls come in, etc. I currently have a voicemail supervision key on the "agent login" phone and that appears on ...
Search found 1 match
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