Alcatel Unleashed

The issue was resolved

We found the answer. She was missing the General Resource Key

We just had this with a phone and found out it was in SIP mode instead of NOE. I have to find my notes, but it was on here that we found the default password. Did you try (0000, 000000, 1234, or 123456)?


https://youtube.com/shorts/wsJhkaqcHqc? ... ouf9CWbBFP

Good morning,

Is there a way to pull call logs from phones on the OXO Console? I know I can go to the station and get this informaton. But it would be much easier not to involve the users of these stations, particularly when we have "prank calls" or threats. This is an educational institution ...

Good afternoon,

We have an issue when a call is placed on hold. It only shows on the phone that it's answered in the group. At my previous job with the same phones, if I put someone on hold, all phones could see that call on hold. I could also go and pick up the call on hold in another office for ...

Good afternoon,

I'm new here and have found a lot of useful information. We have just started learning/using the OMC tool to work on small phone issues in our buildings, as we have a lack of support right now. I have three questions, and hoping someone can point me in the right direction. We have ...