Alcatel Unleashed

Hi Vad, thanks for your feedback!

To clarify the situation:

External callers reach our OXO Connect system through a SIP trunk.
They first hear the system greeting (Auto Attendant / DISA message):
"Thank you for calling Company A, please dial the extension…"

After the caller dials an extension ...

Hi everyone,

I would like to change the default Music-On-Hold (MOH) on our OXO Connect system. Currently, when an external caller reaches our system, they hear the system greeting and then dial an extension. I want to replace the default MOH with my own audio message: "Your call is being ...