Search found 6 matches

by khangmon147
09 Dec 2025 04:02
Forum: Trunk Groups
Topic: Cannot use prefix key to call attendant group
Replies: 10
Views: 528

Re: Cannot use prefix key to call attendant group

I haven't tried this yet but I checked with ALE team. They said it's due to release error.
by khangmon147
04 Dec 2025 23:21
Forum: Trunk Groups
Topic: Cannot use prefix key to call attendant group
Replies: 10
Views: 528

Re: Cannot use prefix key to call attendant group

There is a strange thing that when listening to DISA, I can still dial any extension number normally, but when I use prefix, it doesn't work. I also tried creating another prefix key to call the attendant, but the same problem still occurs.
by khangmon147
04 Dec 2025 04:41
Forum: Trunk Groups
Topic: Cannot use prefix key to call attendant group
Replies: 10
Views: 528

Re: Cannot use prefix key to call attendant group

Dear Haroun,
Thanks for your information. I used it normally before but I don't know why I can't call.
by khangmon147
03 Dec 2025 06:26
Forum: Trunk Groups
Topic: Cannot use prefix key to call attendant group
Replies: 10
Views: 528

Re: Cannot use prefix key to call attendant group

Hi Haroun,
thanks for replying my question. I did add 0 in Attendant Group Manager and change the entity of trunk group from 0 to 1 but it still not working
by khangmon147
02 Dec 2025 22:20
Forum: Trunk Groups
Topic: Cannot use prefix key to call attendant group
Replies: 10
Views: 528

Re: Cannot use prefix key to call attendant group

Hi Haroun,
Thank you for answering my question!
I use entity 0 for this trunk group (I have attached image of entity 0 below)
A4400 is Attendant group
Review/Modify: Entitiesqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqk
x x
x Node Number (reserved) : 1 x
x ...
by khangmon147
01 Dec 2025 02:12
Forum: Trunk Groups
Topic: Cannot use prefix key to call attendant group
Replies: 10
Views: 528

Cannot use prefix key to call attendant group

Hi all,
I am using a PSTN CO trunk group, from the outside I call DISA, after hearing the greeting, I can press any extension number to call the internal phone but when I press 0 (prefix attendant group call) I only hear "beep beep beep" but the call does not reach the attendant group, internally I ...

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