Search found 40 matches

by sherif
29 Mar 2016 04:21
Forum: Classes of Services
Topic: call back on busy trunk group disabled
Replies: 5
Views: 9922

Re: call back on busy trunk group disabled

here in short whats happen in our case (r11.0.1 patch32b / country germany). there was a possibility to activate a callback to an wrong number when caller was on another node as the trunkgroup (because system gaves message busy instead of wrong number). this callback was then activated in the node ...
by sherif
25 Mar 2016 17:30
Forum: Classes of Services
Topic: call back on busy trunk group disabled
Replies: 5
Views: 9922

Re: call back on busy trunk group disabled

Hello;

This feature has come back again on R 11.2.20e and tested successfully without need to enable this feature on phone feature COS.

Regards
Sherif
by sherif
31 Aug 2015 06:08
Forum: Mobile IPTouch Phones (MIPT)
Topic: MIPT 8128 not working after HP MSM upgrade
Replies: 2
Views: 7217

Re: MIPT 8128 not working after HP MSM upgrade

Hi

we faced the same issue with HP AP MSM 430 and CONTROLLER MSM 760. and the problem has been solved and tested on firmware 6.6.0.0 by activated the following option on the controller

Advertise Tx power : True --> this option support 802.11h and 802.11d which is mandatory for Alcatel OT81x8

Also ...
by sherif
16 Dec 2012 06:08
Forum: My IC Phone
Topic: Configure MyIC as Business user with OXE R
Replies: 8
Views: 13307

Re: Configure MyIC as Business user with OXE R

Thanks Alex,
it works with me,
by sherif
11 Dec 2012 05:07
Forum: My IC Phone
Topic: Configure MyIC as Business user with OXE R
Replies: 8
Views: 13307

Configure MyIC as Business user with OXE R

Hi

I need to configure MyIC as a business user with OXE Release 10.0.
So can any one provide me with templates for the following files

Config.mac-address.xml
Profile.mac-address.xml
sipdata.mac-address.xml

Thanks
by sherif
21 Sep 2011 07:18
Forum: IP
Topic: H323 with Cisco
Replies: 3
Views: 3474

Re: H323 with Cisco

after adding IP in the SP I got this in T3

mtracer started ...
______________________________________________________________________________
| (592699:000986) 1147: Send_IO1 (link-nbr=15, sapi=0, tei=0) :
| long: 109 desti: 0 source: 15 cryst: 0 cpl: 15 us: 8 term: 0 type a5
| tei: 0 ...
by sherif
21 Sep 2011 04:37
Forum: IP
Topic: H323 with Cisco
Replies: 3
Views: 3474

H323 with Cisco

Hi

I tried to connect with Cisco manager with H323 without Gatekeeper
the call is not able to established and when.
I traced the call from OXE to Cisco by t3 I got this

mtracer started ...
______________________________________________________________________________
| (492531:000885) 1128: Send ...
by sherif
25 Mar 2011 04:51
Forum: JOBS
Topic: Seeking for employment
Replies: 0
Views: 1731

Seeking for employment

Looking for a good business opportunity in Middle East Countries or worldwide, my Current base in Egypt, travel is not an issue

Have 6 years’ experience in Alcatel-Lucent OXE system as well as applications (Call Centers, Hotels, Networks, 4760, Voice Mails 4645 & 4635)

I am Certified as

OXE ACSE ...
by sherif
04 Jan 2011 08:52
Forum: CCD / CCS / CCIVR
Topic: ACR to differentaite Guest language
Replies: 4
Views: 2358

Re: ACR to differentaite Guest language

Thanks All,

But this may be work with only one room, but I talk about a Hotel.
I know that ACR can work with external database, so can ACR work with Internal DB of OXE?
by sherif
03 Jan 2011 06:50
Forum: CCD / CCS / CCIVR
Topic: ACR to differentaite Guest language
Replies: 4
Views: 2358

ACR to differentaite Guest language

Hello,

we install a new CCD in a Hotel, we need to distribute the calls from Guest to Agents according to Guest Language which has been chosen when check-in.
can we do that using ACR.

Thanks

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