Call forwarding help

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Posts: 1
Joined: 04 Jun 2020 01:11

Call forwarding help

Post by coolncool »


Since few days now, when the attendant put forwarding call on, the phone keeps on ringing. We have 3 numbers A, B and C. I noticed that if call forwarding is on and when someone call number A, call diversion works well. This doesn't happen when a caller uses number B or C. Any hint as to where to look is much appreciated.

Thank you.

Posts: 38
Joined: 24 Apr 2019 08:23

Re: Call forwarding help

Post by rkraehen »

Hi, you have to check what type of call you are forwarding (operator, group, dynamic routing or personal DDI). It will not be same type of forwarding method or key

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