Log All Call

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renaud
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Posts: 3
Joined: 28 May 2021 10:45

Log All Call

Post by renaud »

Hi everyone,

I configured an OLD-driver with my OmniPCX Office Small and I got my XML file created.
But, there is only the outGoing call in the file.
How can I get all the call (outgoing, ingoing and internal call) in that file (if it's possible) ?

Maybe there is a better way to log all call (than the OLD-driver) ?

Thanks,
Renaud
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patmul39
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Posts: 413
Joined: 03 Sep 2004 11:12
Location: Wellingborough - UK

Re: Log All Call

Post by patmul39 »

To capture Outgoing and incoming calls, you will need to enable call ticketing under each subscriber and under metering. I'm not sure you'll see local-local calls
We don't see things the way they are; we see things the way we are!
renaud
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Posts: 3
Joined: 28 May 2021 10:45

Re: Log All Call

Post by renaud »

Hi,
Thanks Patmul39 for your answer.
Indeed, I don't see local-local calls.

Any ideas to also got them in the log file ?

Renaud
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patmul39
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Joined: 03 Sep 2004 11:12
Location: Wellingborough - UK

Re: Log All Call

Post by patmul39 »

You might be able to find some log files under the Tools section in OMC
We don't see things the way they are; we see things the way we are!
renaud
Member
Posts: 3
Joined: 28 May 2021 10:45

Re: Log All Call

Post by renaud »

I didn't find a log files with that datas...
Or maybe I didn't look at the right place. Can you be more precise, where I can look in the tools section ?

Other question, in the file generated by old drivers, I don't see unanwsered call, is there a way to show them ?

Thanks,
Renaud
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