Replace new phone not change phone number

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pmquangvinh
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Joined: 10 Dec 2020 03:39

Replace new phone not change phone number

Post by pmquangvinh »

Hi all,
I'm a newbie, please help me!
My current phone have die,I want to change to new phone. How to setup number from old phone to new phone (step by step)?
Thanks alot!
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frank
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Re: Replace new phone not change phone number

Post by frank »

What type of phone is it ? (analog, digital, IP, sip..)
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haroun
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Re: Replace new phone not change phone number

Post by haroun »

You put your post in the iptouch 40X8 section, I assume that it's an iPhone so at user/select your phone number / go down hierarchy /tsip parameters : delete the old mac and put the new one. U can change the set type at user level.
pmquangvinh
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Re: Replace new phone not change phone number

Post by pmquangvinh »

frank wrote: 10 Dec 2020 11:30 What type of phone is it ? (analog, digital, IP, sip..)
Hello sir,
My phone is 4018 with OMNIPCX system
Please help me step by step replace new phone and still use old number

Thanks alot
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frank
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Re: Replace new phone not change phone number

Post by frank »

As Haroun said.
Phone / TSCIP
Remove Mac address of old phone
Save
Add Mac address of new phone
Save

That's it
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pmquangvinh
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Re: Replace new phone not change phone number

Post by pmquangvinh »

frank wrote: 11 Dec 2020 10:02 As Haroun said.
Phone / TSCIP
Remove Mac address of old phone
Save
Add Mac address of new phone
Save

That's it
Hi bro,
Im sorry, I cann't find where is "Phone/TSCIP" in my OmniPCX system (ver. 8.1)
I only find my local number at Subscribers/Basestations List. But when I choose number and Modify\IP/SIP Parameters, not show where is Remove Mac add. Only show where is Edit Mac add. Please see picture attach file
Hix, Im newbie, please help me :(
d5a34fa5fc510d0f5440.jpg
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haroun
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Re: Replace new phone not change phone number

Post by haroun »

hi
first of all your post is in the wrong topic (OXEntreprise),and we see that's an OXOFFICE?SO NO TSCIP TO MANAGE ,
try to cahne the mac adress as shown in the picture Mac adress (Hex)you can found the new mac at the rear of the set it starts by 00:80
pmquangvinh
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Joined: 10 Dec 2020 03:39

Re: Replace new phone not change phone number

Post by pmquangvinh »

haroun wrote: 13 Dec 2020 12:09 hi
first of all your post is in the wrong topic (OXEntreprise),and we see that's an OXOFFICE?SO NO TSCIP TO MANAGE ,
try to cahne the mac adress as shown in the picture Mac adress (Hex)you can found the new mac at the rear of the set it starts by 00:80
Oh, Im so sorry,
Thanks for helping me bro!
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