OmniSwitch 9702 NI Operational Status Down

[runtelldat]

I've search the forums and couldn't find an existing resolution....


Our OmniSwitch 9702E NI-1 is stuck in "operational status - down".

We only have 1 NI and 1 CMM. Because of this error, no ports appear under "show interfaces" and thus we are unable to add VLANS to interfaces and etc....

We have also put this NI module in other slots and still getting the same result...

>show module status
CMM-A
Admin-status - POWER ON
Operational status - UP

NI-5
Admin-status - POWER ON
Operational status - DOWN

Getting the following errors in logs:
INTERFACE - info - Excessive wait for connection to NI 1 NISUP
HSM-CHASSIS - info - ==HSM == NiNsmT1: NI state rcvd (sl: 1), MsgFlag: 3 Local T.O. Flag: 0
HSM-CHASSIS - info - ==HSM == NI down rcvd from App 6 for slot: 1, ResetMode: 3
HSM-CHASSIS - info - ==HSM == Clearing Takeover Flag from NI CTX
HSM-CHASSIS - info - ==HSM == NI (1) down received (from: Appid: 6), Power Off NI
HSM-CHASSIS - info - ==HSM == Power off NI niSlot=1
IPC-DIAG - info - ipctPipeReceived: PICT_CLOSE_CONNECTION slot 1
INTERFACE - info - esmHandleNIBootUpFailure() NI 1, err 0
INTERFACE - info - NIs are ready
INTERFACE - info - Warning date could be changed, kindly set date if needed
REMOTE_CONFIG - error - Invalid state: 2 event: 1
SYSTEM - info - i2cNiBoardReset: task tCS_HSM slot ` device 0x70 state 0 data 0xff
HSM-CHASSIS - info - ==HSM == NI 1 has been reset...
HSM-CHASSIS - warning - ==HSM == Skip NI (1) Power ON due to
HSM-CHASSIS - warning - ==HSM == ....Admin Power Off
HSM-CHASSIS - info - ==HSM == csHsmUtilNiCtxBrdSend() nsm CS_HSM_NSM_ST_OP, poweroff 0 NI1
VLAN - info - CS_NI_DOWN/CS_NI_Notpresent msg Rx for slot 1
GM - info - NI-down_1

System info:
show microcode:
Jbase - 6.4.3.884.R01
Jadvrout- 6.4.3.884.R01
Jos- 6.4.3.884.R01
Jeni- 6.4.3.884.R01
Jsecu- 6.4.3.884.R01
Jencrypt- 6.4.3.884.R01
Jdiag- 6.4.3.548.R01

show hardware:
uboot Ver - 6.4.3.479.R01
uboot-miniboot ver - 6.4.3.479.R01

show power:
PS 1 - Wattage 725 - AC - UP - Internal
PS 2 - Wattage 725 - AC - UP - Internal

show ni:
Model Name: os9-gni-c24
Part Name: 902675-90
Power Consumption: 51
UBOOT ver: ,
UBOOT-miniboot- ver: ,
POE SW Ver: n/a

Please let me know if I could provide any additional details. @Silvio or someone!!

Thank you

[silvio]

If you have already power down/up the whole switch and dismount/remount the NI ... and at other slot than there will be no chance. You have only installed one 24Gig-NI. So it will be the best to buy a new switch with 24 ports (not a chassis). Your 9702 is very old and now probably broken
best regards
Silvio

[runtelldat]

Thank you Silvio!
We were able to procure some CMM and NI modules and everything booted up fine!
No resolution here since we replaced the malfunctioning parts.