Hi
We are running Alcatel IP softphone 10.0.5 and works fine on the internal network. But as it is a softphone the need is to be able to connect from anywhere. The company is using Direct access, but there is no connection even all other company stuff is working fine.
I have been told the ports 32512(udp)and 32767(udp)must be open, which they are, to get the ip softphone running through the internet.
Can anyone help or confirm that it works with direct access and that the softphone some IPV6 as it should, before it is direct access compatible ?