We have the same faxserver problem on 3 different installations.
Faxserver recieves faxes, but is not able to send the fax per smtp to users e-mail address.
All services are running,
in the smtp.log, there is this message:
(1)(2016/02/01 16:29:15.290)( 70675344)(ComponentReplicaImpl::ActivateAsStandby ): Activating component 'Gateway'
(2)(2016/02/01 16:29:18.292)( 70675344)(EXG-10-013 ): system exception, ID 'IDL:omg.org/CORBA/TRANSIENT:1.0'OMG minor code (2), described as '*unknown description*', completed = NO
How can we solve this problem?
thanks in advance
regards Mozi
[root@faxsrv ~]# /opt/ofs/scripts/xmservices status
XMFaultTolerance (pid 10632) is running...
XMConfigManager (pid 10608) is running...
XMCoConfig (pid 10556) is running...
XMFaxManager (pid 10532) is running...
XMXmlGateway (pid 10400) is running...
XMFaxArchive (pid 10504) is running...
XMSmtpGateway (pid 10378) is running...
XMDocumentRasterizer (pid 10449) is running...
XMFaxDriver (pid 10477) is running...
XMSnmpAgent (pid 3843) is running...
XMProxy (pid 10344) is running...
[root@faxsrv ~]#
smtp to e-mailserver is working:
[root@faxsrv ~]# telnet mail1.comp.local 25
Trying 172.16.8.65...
Connected to mail1.comp.local (172.16.8.65).
Escape character is '^]'.
220 mail1.comp.local Microsoft ESMTP MAIL Service ready at Wed, 3 Feb 2016 17:07:27 +0100
helo
250 mail1.comp.local Hello [172.16.8.99]
when a fax is recieved, the fax is put in the users inbox and the smtp.log shows the CORBA error, an in the tcpdump there is no entry with the faxservers IP Address.
Could i be a license Problem?
the smtp log Shows this:
(1)(2016/02/04 09:15:44.670)( 49630096)(XMedius::TraderHelper::QueryOffer ): std exception : Trading service not found. Type : LicenseManagerGroup, Constraint : {}
(1)(2016/02/04 09:15:44.670)( 49630096)(XMedius::TraderHelper::CallFirst ): std exception : Trading service not found
(2)(2016/02/04 09:15:44.670)( 49630096)(FloatingLicense::Acquire ): std::exception: Trading service not found
Port 25 is up and working well from the ssh prompt. It looks the fax serer has lost the connection with it's the xmsmtpgateway service. There is no try to access the smtp server in the smtp.log and also no packet in the capture file to the smtp server, so it would be an internal problem in the software.
In the System Monitor/Service Status screen XMSmtpGateway status is "Fault" and membership is "----". The XMSmtpGateway service in opsys level looks running well and the system looks helthy.
All the system alerts are sent through the SMTP server, but none of the faxes are provided.
Problem is solved,
Very hard to find the cause.
Someone from the development department connects randomly new Controllers to the Network and an ip address is assigend via dhcp.
Unfortunatly he uses 'localhost' as hostname. So the DNS entry 'localhost' is changed to this new ip address.
During that time the faxserver has problems to resolve the Name localhost.
Regards Mozi