outgoing calls not getting recorded on the OXR

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obaidkhan111
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outgoing calls not getting recorded on the OXR

Post by obaidkhan111 »

We have OXR installed with version 2.3.0.15.

The incoming calls are getting recorded. but the outgoing calls made by the extensions are not getting recorded.

Thanks in advance
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tot3nkopf
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Re: outgoing calls not getting recorded on the OXR

Post by tot3nkopf »

Logs?
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cavagnaro
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Re: outgoing calls not getting recorded on the OXR

Post by cavagnaro »

Via which kind of trunk?

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