How to pull reports on a specific extension

This application replaces the OmniVista 4760
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tectec21
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Posts: 1
Joined: 08 Sep 2021 15:17

How to pull reports on a specific extension

Post by tectec21 »

Hi,

I have been asked to find out information about a specific extension. We need to know all calls made from this extension and to this extension... both by internal numbers and external numbers. I have been able to find the external numbers by using the OmniVista8770 client, going to Reporting, choosing "Account/traf./VoIP," choosing the extension, and clicking on the Records tab. I can't find a clear way to run a report under Reports that will allow me to do what I need though. Any advice?
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