Iphone user configuration (creation)

[aflores]

Hello friends.

I´m trying to assign an IPhone device to OPT users.

When I try to do that I got this error: "License offSiteMobilityAndroid is spent".

According to our Pre-sales department, there is 10 licences for Mobile so, Does anybody knows what this error means?

The OPT is OTBE R1.3.

Any help will be apreciated.

Regards.

By the way, I already have 3 OPT user working fine (3 Ipads and 3 PC (Windows) + 1 8082), I just need to add IPhone devices to the users.

[cavagnaro]

Seems it is trying to create the user as Android... You sure doing proper configuration?

[aflores]

Hi CAV.

I´m sure of follow the right procedure, ... well I´am following the manual.

[aflores]

Hi CAV.

Finally I got to know what it is happening, It is so simple and so silly; The OPT server did not have licenceses for IPhone or Android or BB.

The licences we have are "OFF_SITE_MOBILITY_ANY"; do you know what are this licenses used for?

Thanks.

AFlores

[cavagnaro]

And how did the ipads worked? Weird...
No clue what that license is for...

[mustafa.ahmad]

The off site mobility licences are for using your mobile devices outside the WLAN network of the site , using the GSM network of the Mobile company and ISDN Trunks of the PABX ( OTBE ) .

[mustafa.ahmad]

The Ipads maybe working because the licenses for them were separate until R 1.X . And there would have been no license for the Iphones or Android phones.

From R 2.X onwards , it is a consolidated single license for all the devices.