switch rebooting

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testman
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Posts: 3
Joined: 20 Aug 2021 16:36

switch rebooting

Post by testman »

hi All,
May you help us to find out the issue makes the OS6860 reboots several times today 18/01/2022 (log file is attached )

your help is very appreciated

BR
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Last edited by testman on 25 Jan 2022 14:59, edited 1 time in total.
silvio
Alcatel Unleashed Certified Guru
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Posts: 1890
Joined: 01 Jul 2008 10:51
Location: Germany

Re: switch rebooting

Post by silvio »

there is no log attached. Also it is difficult to find the reason only with the log-file. Better is to open a ticket at ALE.
best regards
Silvio
testman
Member
Posts: 3
Joined: 20 Aug 2021 16:36

Re: switch rebooting

Post by testman »

i am sorry,
I could not upload the log file because the internet is stopped for 3 days ( because of war here in Yemen).
I have uploaded it now.
again am sorry.

the reboot issued was on 18-01-2022

BR
silvio
Alcatel Unleashed Certified Guru
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Posts: 1890
Joined: 01 Jul 2008 10:51
Location: Germany

Re: switch rebooting

Post by silvio »

I have checked your log-file and have seen reboots at Jan 6, Jan 11 (2x) and Jan 18 (2x) . But I do not see any real reason for it.
Please check if there is a pmd-file (show pmd-file) in the flash. I think you need to open a ticket at ALE.
best regards
Silvio
testman
Member
Posts: 3
Joined: 20 Aug 2021 16:36

Re: switch rebooting

Post by testman »

hi silvio,
thank you for help,
I am trying to get help from Alcatel.

BR
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