Misleading error message when create profiled subscriber fails: the server is not yet available

[ssteiner]

My whole license odyssey started with this issue last week (that is now back that the license issue is sorted).

I'm creating UA virtual sets using the profiled subscriber functionality. That used to work until a week ago. Now I'm getting this

Code: Select all

{
	"httpStatus": "SERVICE_UNAVAILABLE",
	"code": 1000,
	"helpMessage": "The server is not yet available. Please retry later if the initialization is not finished.",
	"type": "NOT_READY",
	"innerMessage": "Connection failed",
	"canRetry": true
}

Not very helpful I'd dare say. Especially given that other such operations work just fine (e.g. when I create IPTouch devices).

The request being

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{
	"attributes": [{
		"name": "Station_Type",
		"value": ["UA_VIRTUAL"]
	},
	{
		"name": "Entity_Number",
		"value": ["18"]
	},
	{
		"name": "Directory_Number",
		"value": ["1011"]
	},
	{
		"name": "Station_Profil_From",
		"value": ["A43010"]
	},
	{
		"name": "Keys_Profil_From",
		"value": ["A43010"]
	},
	{
		"name": "Phone_Book_First_Name",
		"value": [null]
	},
	{
		"name": "Phone_Book_Name",
		"value": ["ssteteam2"]
	},
	{
		"name": "Equipment_Address.Equipment_Address_Rack",
		"value": ["255"]
	},
	{
		"name": "Equipment_Address.Equipment_Address_Board",
		"value": ["255"]
	},
	{
		"name": "Equipment_Address.Equipment_Address_Terminal",
		"value": ["255"]
	}]
}

Turns out (now that I'm looking at it before posting)... Phone_Book_First_Name = null is not something O2G likes. If I put an empty string there, things are back to normal.

I think the behavior should be changed.. this message is highly misleading.

[yblanchard]

the error comes from the null value of a string attribute.
=> the wrong error will be replaced by a clear error message ""value 'null' is not allowed for attribute ..."

[ssteiner]

in which version should I look for this behavior change?

[yblanchard]

in build 29.
For a string attribute, the message "value null is not allowed for attribute xxx" is returned if the attribute is present, and the string value contains [] or [null]: this control is done at O2G level.

To set an empty value: use [""], like with mgr.

For some objects, It is also possible to not send the attribute, if it is allowed by OXE