Standby CPU Out Service

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hackcow

Standby CPU Out Service

Post by hackcow »

Dear ,

Recently, the standby cpu xb sometimes out service without reason. I did some changes below

1/ Reinstall SW R10.0 on CPU xb (CPU6)
2/ Replace by new CPU6 on CPU xb (install SW, then mastercopy from xa)
3/ Replace by new CPU6 on CPU xa (keep CPU xb, install SW and then mastercopy from xb). In this case, xb run as MAIN 2-3days and reboot automatically, xa become MAIN after.

** Now new CPU xa (trial license 30 days) is MAIN, and the CPU xb is still reboot. I post incvisu last night as below

--xa----
01/04/19 03:57:57 000001M|---/--/-/---|=3:0911=VOICE MAIL. Wrong action on Led c 1e 26
01/04/19 04:28:40 000001M|000/07/-/---|=2:2042=Loss of a IO2 type cpl
01/04/19 04:28:41 000001M|000/06/-/---|=1:2168=Stand-by CPU is out of service
01/04/19 04:28:41 000001M|000/21/-/---|=4:3113=Routing error of a signalization message
01/04/19 04:28:42 000001M|000/21/-/---|=4:3113=Routing error of a signalization message
01/04/19 04:28:42 000001M|000/21/-/---|=4:3113=Routing error of a signalization message
01/04/19 04:28:44 000001M|000/07/-/---|=5:2019=IO2 coupler commissioning
01/04/19 04:28:45 000001M|---/--/-/---|=3:3106=Internal error in IO2 management. Address c8c6a64f
01/04/19 04:29:45 000001M|000/07/-/---|=2:2042=Loss of a IO2 type cpl
01/04/19 04:29:45 000001M|000/07/-/---|=2:2042=Loss of a IO2 type cpl
01/04/19 04:29:45 000001M|000/07/-/---|=5:2019=IO2 coupler commissioning
01/04/19 04:30:03 000001M|000/07/-/---|=3:2032=Coupler test failed 1 times
01/04/19 04:34:55 000001S|---/--/-/---|=5:1367=DECT network initialization
01/04/19 04:34:55 000001S|---/--/-/---|=5:5904=Remote extension network initialization
01/04/19 04:34:55 000001S|---/--/-/---|=4:0425=PRS related activity : Interface handler started
01/04/19 04:35:00 000001S|000/28/-/---|=4:0260=Beginning of downloading bnvdsp0cpu6
01/04/19 04:35:01 000001S|000/28/-/---|=5:0261=End of downloading bnvdsp0cpu6
01/04/19 04:35:01 000001S|000/28/-/---|=4:0260=Beginning of downloading bnvdsp1cpu6
01/04/19 04:35:01 000001S|000/28/-/---|=5:0261=End of downloading bnvdsp1cpu6
01/04/19 04:35:23 000001S|---/--/-/---|=2:2620=16 2
01/04/19 04:35:53 000001S|---/--/-/---|=2:2620=16 2
01/04/19 04:38:32 000001M|000/06/-/---|=5:2059=St-by CPU put in service

--xb----
01/04/19 04:28:47 000001S|---/--/-/---|=1:2077=CPU was halted due to a shutdown
01/04/19 04:28:54 000001S|---/--/-/---|=3:4076=PBM : signal 15 caught
01/04/19 04:28:54 000001S|---/--/-/---|=3:2773=CMISE error : object 70140, problem 4, errno 9
01/04/19 04:28:54 000001S|---/--/-/---|=3:2773=CMISE error : object 70140, problem 4, errno 9
01/04/19 04:28:54 000001S|---/--/-/---|=0:2663=IPC Chorus err: appli EVENTMON oper 28 err -10
01/04/19 04:28:55 000001S|---/--/-/---|=0:2663=IPC Chorus err: appli ACC_ETH oper 20 err 15
01/04/19 04:28:55 000001S|---/--/-/---|=2:0275=ACCOUNTING: Appli ACCOUNTING : feature incident 20 15
01/04/19 04:28:55 000001S|---/--/-/---|=2:0275=ACCOUNTING: Appli ASCII : feature incident 20 15
01/04/19 04:28:55 000001S|---/--/-/---|=2:0275=ACCOUNTING: Appli PRINTING : feature incident 20 15
01/04/19 04:28:55 000001S|---/--/-/---|=0:2663=IPC Chorus err: appli SAVE oper 20 err 15
01/04/19 04:28:55 000001S|---/--/-/---|=3:4019=CSTA server : 3840 exit
01/04/19 04:28:55 000001S|---/--/-/---|=3:4076=PBM : signal 15 caught


Does anybody know this issue?. Please give me some advise? I focus on "IO2N' pair with CPU xb. Maybe it's broken.

Regards!
vad
Alcatel Unleashed Certified Guru
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Posts: 3852
Joined: 23 Sep 2004 06:47

Re: Standby CPU Out Service

Post by vad »

In my practice was the same case - was broken IO2 board.
hackcow

Re: Standby CPU Out Service

Post by hackcow »

vad wrote: 01 Apr 2019 02:08 In my practice was the same case - was broken IO2 board.
You mean, IO2N board paired with CPU xb was broken?
vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3852
Joined: 23 Sep 2004 06:47

Re: Standby CPU Out Service

Post by vad »

May be.
You can change IO2N 7 <-->21 and check - you will have problem with CPU 0-6 or 0-20.
hackcow

Re: Standby CPU Out Service

Post by hackcow »

vad wrote: 01 Apr 2019 03:13 May be.
You can change IO2N 7 <-->21 and check - you will have problem with CPU 0-6 or 0-20.
Let me replace by new IO2N card.

Tks Vad so much.
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