Ci/Co rooms & Listening for calls in HOTEL mode

[G-HART]

Hello, I am writing an interface for an OmniPCX Office Alcatel system that connects via an OLD driver.

I am experiencing 2 problems, and I hope someone here can help me.

1) When I send a Check in /Check out message to the device (over port 2561 ), it get an ACK back, but I also get (in the log file)

WARN 33188 AlcAHLSocket::read : apr_socket_recv() failed (error = 70014)

followed by

WARN 5372 AlcAHLLinkLayer::resetAHLLinkLayer
Untreated messages in m_RxDataQueue: : < the message I sent >

What does this mean, and who can I resolve it ?


2) when in Hotel mode, how do I access the Call logs ? I have an application current listening for changes to the TicketCollector.xml file to log phone calls, but (because of the mode change) it doesn't work when I stop, amend the config file to HOTEL, and start the O.L.D.

Thank you in advance.

[G-HART]

Can anyone advise on this for me please ?

[sadim]

Is the message ok according to the OHL protocol?

[G-HART]

Hi Sadmin,
Thanks for getting back.
To be honest, I don't know what that means.

I send a @FFFF before the CI/CO , and get an ACK back.
I then send the (63 byte) message and get an ACK back from them, then a Keepalive message is pushed, and it all seems to go wrong after that .

Wed Feb 01 14:26:00 2023 INFO 5008 AlcAHLLinkLayer::linkLayerFsm : RX AHL msg : type B (63 bytes)
Wed Feb 01 14:26:00 2023 INFO 5008 AlcAHLLinkLayer::linkLayerFsm : RX AHL : B 209 Verity Roi 1 03 00A
Wed Feb 01 14:26:00 2023 INFO 5008 AlcAHLLinkLayer::sendMessage : TX AHL msg : ACK
Wed Feb 01 14:26:00 2023 INFO 5008 AlcAHLLinkLayer::Run : 0x02 0x24 0x30 0x30 0x30 0x31 0x03 .$0001.
Wed Feb 01 14:26:00 2023 INFO 5008 AlcAHLLinkLayer::linkLayerFsm : RX AHL msg : type $ (7 bytes)
Wed Feb 01 14:26:00 2023 INFO 5008 AlcAHLLinkLayer::linkLayerFsm : RX AHL : $0001
Wed Feb 01 14:26:00 2023 DEBUG 5008 AlcAHLLinkLayer::restartKeepAliveTimer : Timer 0 started
Wed Feb 01 14:26:00 2023 INFO 5008 AlcAHLLinkLayer::sendMessage : TX AHL msg : type $ (7 bytes)
Wed Feb 01 14:26:00 2023 INFO 5008 AlcAHLLinkLayer::sendMessage : TX AHL : $0001
Wed Feb 01 14:26:00 2023 WARN 5008 AlcAHLSocket::read : apr_socket_recv() failed (error = 70014)
Wed Feb 01 14:26:00 2023 INFO 5008 AlcAHLLinkLayer::Run : AHL link disconnected by the peer application
Wed Feb 01 14:26:00 2023 INFO 5008 AlcAHLLinkLayer::Run : Reset the AHL layers
Wed Feb 01 14:26:00 2023 WARN 5008 AlcAHLLinkLayer::resetAHLLinkLayer : AHL link reset
Wed Feb 01 14:26:00 2023 WARN 5008 AlcAHLLinkLayer::stopAckTimer : Can't stop the Ack timer : it is not running
Wed Feb 01 14:26:00 2023 DEBUG 5008 AlcAHLLinkLayer::stopKeepAliveTimer : Timer 0 stopped
Wed Feb 01 14:26:00 2023 WARN 5008 AlcAHLLinkLayer::resetAHLLinkLayer
Untreated messages in m_RxDataQueue: : @FFFF

Wed Feb 01 14:26:00 2023 WARN 5008 AlcAHLLinkLayer::resetAHLLinkLayer
Untreated messages in m_RxDataQueue: : B 209 Verity Roi 1 03 00A

Wed Feb 01 14:26:00 2023 WARN 5008 AlcAHLLinkLayer::resetAHLLinkLayer
Untreated messages in m_RxDataQueue: : $0001

[sadim]

Hi,
Time to read the OHL protocol specification

[G-HART]

i have the PDF sent over by the TelCo. Please can you advise which section of the many PDFs I should be focusing on ?

[sadim]

Today I feel very helpful. Don't get used to it!

Answer: Focus on API Dev Guide/keep alive messages.

[G-HART]

I appreciate the Helpfulness, but I am still no further, unfortunately.
Is there anyone else ( or are you feeling helpful towards a struggling noob @Sadmin ? )

I am sending a handshake, then a keep alive, then the message, and I still get the Error = 70014 message.
I have even tried with a "keep alive" after the message also, but this makes no difference.

Can someone point out what I am (obviously) doing wrong (But cannot see ) ?

Code: Select all

Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::Run : 0x02 0x40 0x46 0x46 0x46 0x46 0x03      .@FFFF.
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::linkLayerFsm : RX AHL msg : type @ (7 bytes)
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::linkLayerFsm : RX AHL : @FFFF
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::sendMessage : TX AHL msg : ACK
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::Run : 0x02 0x24 0x46 0x46 0x46 0x46 0x03      .$FFFF.
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::linkLayerFsm : RX AHL msg : type $ (7 bytes)
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::linkLayerFsm : RX AHL : $FFFF
Mon Feb 27 15:52:53 2023 DEBUG 12708 AlcAHLLinkLayer::restartKeepAliveTimer : Timer 0 started
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::sendMessage : TX AHL msg : type $ (7 bytes)
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::sendMessage : TX AHL : $0001
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::Run : 0x02 0x42 0x20 0x20 0x20 0x20 0x20 0x32 .B     2
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::Run : 0x31 0x32 0x20 0x46 0x6c 0x65 0x74 0x63 12 Fletc
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::Run : 0x68 0x65 0x72 0x20 0x43 0x20 0x20 0x20 her C   
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::Run : 0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x31        1
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::Run : 0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x20         
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::Run : 0x20 0x20 0x30 0x33 0x20 0x20 0x20 0x20   03    
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::Run : 0x20 0x20 0x20 0x20 0x20 0x20 0x20 0x20         
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::Run : 0x20 0x20 0x20 0x30 0x31 0x35 0x03         015.
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::linkLayerFsm : RX AHL msg : type B (63 bytes)
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::linkLayerFsm : RX AHL : B     212 NoNameXX C          1          03               015
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::sendMessage : TX AHL msg : ACK
Mon Feb 27 15:52:53 2023 WARN 12708 AlcAHLSocket::read : apr_socket_recv() failed (error = 70014)
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::Run : AHL link disconnected by the peer application
Mon Feb 27 15:52:53 2023 INFO 12708 AlcAHLLinkLayer::Run : Reset the AHL layers
Mon Feb 27 15:52:53 2023 WARN 12708 AlcAHLLinkLayer::resetAHLLinkLayer : AHL link reset
Mon Feb 27 15:52:53 2023 WARN 12708 AlcAHLLinkLayer::stopAckTimer : Can't stop the Ack timer : it is not running
Mon Feb 27 15:52:53 2023 DEBUG 12708 AlcAHLLinkLayer::stopKeepAliveTimer : Timer 0 stopped
Mon Feb 27 15:52:53 2023 WARN 12708 AlcAHLLinkLayer::resetAHLLinkLayer
 Untreated messages in m_RxDataQueue:  : @FFFF

Mon Feb 27 15:52:53 2023 WARN 12708 AlcAHLLinkLayer::resetAHLLinkLayer
 Untreated messages in m_RxDataQueue:  : $FFFF

Mon Feb 27 15:52:53 2023 WARN 12708 AlcAHLLinkLayer::resetAHLLinkLayer
 Untreated messages in m_RxDataQueue:  : B     212 NoNameXX C          1          03               015

thank you all

[sadim]

The messages that you are sending seems ok.
What is the old version

[G-HART]

Hi @sadmin,

The Office Link Driver Configuration lists the Driver version as 2.4.1, and the Configuration application version as the same.
ohldriver.conf also list :
#######################################################
# System Version
#######################################################
OmniPCX Office Version : 3EH30582BPAA ONEGB051/027.001

OmniPCX Office Mode : Hotel

Driver version : 2.4.1

Configuration application version : 2.4.1


I hope this helps.
Thanks