Microphone does not work with IP desktiop softphone V 13.4.0

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agriawerke
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Posts: 5
Joined: 13 May 2016 04:35

Microphone does not work with IP desktiop softphone V 13.4.0

Post by agriawerke »

Hello all,

I hope everyone is doing well. Unfortunately we have a problem with the new IP Desktop Softphone versions: with the old IP Desktop Softphone version (11.5.2) our headsets work fabulously, with more recent versions (13.2.0 & 13.4.0) the microphone refuses to work.

We have MPOW 5 headsets, wired, MPOW headset with Bluetooth, and Logitech G733 headsets (Lightspeed wireless).

Does anyone have any experience of how to solve this problem?

Many thanks in advance and have a nice day :)
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oldboy
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Joined: 25 Aug 2005 18:24

Re: Microphone does not work with IP desktiop softphone V 13.4.0

Post by oldboy »

So does the Headset actually work with the PC before using the softphone ?? we have had issues with the SOE on PC's blocking even at a PC level.
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."
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