Problem connecting via v24

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Newmodel_DUP

Problem connecting via v24

Post by Newmodel_DUP »

Hi,

I have a CPU-3m which fired up ok, and i can connect to it via IP. But i still cannot connect via v24.
The cpu has R600_020_003 and i'm connecting with OMC 600 15.1b.

The error i get is:
"PPP-Connection establishment failed
777:The connection attempt failed because the modem (or other connecting device) on the remote computer is out of order."


Any ideas?
Is v24 possibly set for trace?
if i need ot do a swap_serial, whats the process?

I've had problems with every CPU3-m i've received.
from:
  • Software keys not openning vm ports, but the same keys open vm ports on any other cpu, but open software keys will open the vm ports on the problem cpu
  • CPU coming with non-default IP. and unable to login with v24 or ip(telling me installer password was incorrect) although logging in via 4035 with the same default password worked.
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tot3nkopf
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Re: Problem connecting via v24

Post by tot3nkopf »

You can change it by accessing:
http://PBX IP:81

(ip of the OXO on port 81)
user: installer
pass: your pass for installer

There you have swap serial.

On your second problem: we had same problems with some OXO's lately received. Solved using LOLA and installing a fresh release for the software keys we had.

Regards.
Newmodel_DUP

Re: Problem connecting via v24

Post by Newmodel_DUP »

I don't seem to be getting anywhere, i'm using IE7.

http://192.168.92.246:81

is that correct?
i'm just getting the page cannot be found
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tot3nkopf
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Re: Problem connecting via v24

Post by tot3nkopf »

Strange. I'm getting user name and password on the OXO at my office and on other 2 for tests.
Is your PCX running when you try this? IP in the same range, same subnet? Ping ok?

Regards.
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tot3nkopf
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Re: Problem connecting via v24

Post by tot3nkopf »

tot3nkopf wrote:Strange. I'm getting user name and password on the OXO at my office and on other 2 for tests.
Is your PCX running when you try this? IP in the same range, same subnet? Ping ok?

Regards.
Ok. I've run some tests. On CPU1 and 2 it's OK. CPU3 and 3m NOK. I'll try to find another way to swap serrial for you when I'll have some free time.

Regards.
steve

Re: Problem connecting via v24

Post by steve »

Could you connect to the webdiag page?
https://192.168.92.246/services/webapp
Login: installer Jelszó:[OXO default password]

Also you can activate the V24 startup monitor on the console port:
Login: swap_serial
Password: alcatel
Newmodel_DUP

Re: Problem connecting via v24

Post by Newmodel_DUP »

yeh IP and subnet all ok, ping is ok. I can connect using OMC.

next time i'm onsite i will try the webapp.
https://192.168.92.246/services/webapp
Login: installer Jelszó:[OXO default password]
cavagnaro

Re: Problem connecting via v24

Post by cavagnaro »

Do not post installer password on the forum please. Use PM if you want to share them.
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