OXO R 5.0 with two Rack L "double connection´s"

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Miraculix01_DUP

OXO R 5.0 with two Rack L "double connection´s"

Post by Miraculix01_DUP »

We have an installed customer, with an bug since several days, the customer has internal and external incomming and otgoing double connection ( sonds as three party conference) but without handling conference, you can call " secred listening) more than a pair of internal/external users in one conversation.
This bug is seen in Main and the externsion shelf in all ways.
We have made the cpu new with LOLA and also we have replaced the cpu with an new one.

So nothing of the replacement has made an good solution.

Is here anybody can help me ??

Thanks in advance
coronis

Re: OXO R 5.0 with two Rack L "double connection´s"

Post by coronis »

hi,

could you please rephrase your question? is your problem 3 party conf? as they always say half of the answer comes from a good question...
Miraculix01_DUP

Re: OXO R 5.0 with two Rack L "double connection´s"

Post by Miraculix01_DUP »

IT sounds like a three party conference, but it is still not requested, there is anybody additionally automatic in this conversation , THREE PARTY Conference as itself is not the problem and shure not involved
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Krusty65
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Re: OXO R 5.0 with two Rack L "double connection´s"

Post by Krusty65 »

The only time I have seen something like this is when 'Transfer external/external by on hook' has been switched on in features where two external calling parties end up talking to each other.

Other than that it is difficult to understand what is actually happening on your system from your explanation.
When I was a boy of fourteen, my father was so ignorant I could hardly stand to have the old man around.
But when I got to be twenty-one, I was astonished at how much the old man had learned in seven years.
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tot3nkopf
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Re: OXO R 5.0 with two Rack L "double connection´s"

Post by tot3nkopf »

It sounds to me like your external lines are coupling somehow. Make simultaneous calls on your external lines directly (without using the PBX) and see if you can hear from one line to another.

Regards.
Miraculix01_DUP

Re: OXO R 5.0 with two Rack L "double connection´s"

Post by Miraculix01_DUP »

There are also internal connection which hears an other internal user , in this context we can be shure that there in not only an external problem
and78

Re: OXO R 5.0 with two Rack L "double connection´s"

Post by and78 »

it sounds like the cabling could be making interference between the extensions....
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