Traces for AHL over IP

[msmuch]

Hi All,

I'm doing some installation with Hospitality at our customer, the system was R7.1 and try to connect with PMS using IP. I Does anyone know how to trace if Oxe or PMS send message. I have heard about this before but I still find out how to do it.

Please advised.

Regards,
Muchlis

[berty_DUP]

As well as the standard trace tools (mtracer with actdbg etc) you can use tcpdump on the oxe to capture some of the information.

try "tcpdump port 2561"
or "tcpdump host xxx.xxx.xxx.xxx" where xxx.xxx.xxx.xxx is the IP address of the PMS.

Good luck.

[msmuch]

Berty,

Thanks for the advised I will try it bya today, If you have AHL simulator please share it... or maybe there is another expert who has AHL Simulator..

Regards,

[jola_DUP]

Hello Muchlis,

You can trace the messages sent to/from the PAM or PMS system as follows:

* Check that you have LINF parameter : -d under HOTEL - COMPUTER LINK

* Type srvtrace that is an on/off command enabling/disabling db trace if wanted (if on consol = status shown)

* Start tracing with traced (stop with ctrl-c)

If srvtrace is on, you can see changes made in database if for example you forward an user by AHL

Example of AHL frames:

Data sent from PBX:
1197884517 -> === TRAME SEND length=38 P~~~12345~~~DB67~~~~~~~~~~~~~~~~~~64

Data recived by PBX:
1197884696 -> === TRAME RECEIVED length=37N~~~1234500010~~~~~~~~~~~~~~~~~67

Please see the system documetation for examples of different frames sent to/from PBX

BR

Jola

[msmuch]

Hi Jola,
Thanks for the information, for the LINF Parameter I have input -ahltcp , and sory I still don't understand what u have been told foe the trace.

[ibuza]

Hi Jola,
Thanks for the information, for the LINF Parameter I have input -ahltcp , and sory I still don't understand what u have been told foe the trace.

start: mgr

Applications -> Hotel --> Computer Link
set LINF parameter : -d

quit mgr

start: traced

Then you will see the AHL frames send from and to the Front Office System and some additional trace informations.

These AHL frames look like this :
Data sent from PBX:
1197884517 -> === TRAME SEND length=38 P~~~12345~~~DB67~~~~~~~~~~~~~~~~~~64

Data recived by PBX:
1197884696 -> === TRAME RECEIVED length=37N~~~1234500010~~~~~~~~~~~~~~~~~67

if you want to see only those in the trace you may start:
traced |grep TRAME

(UPDATE: replaced wrong trace command. It's traced and not srvtrace)

[msmuch]

Hi Ibuza,

Thanks for the information, now I can tell to PMS engineer..

Regards,

[kiacanto]

Hi,

May I know anywhere can I find the explanation on the 'traced'?

I need help on how to read it.

Pls advise.

Regards.