Automated Attendant reports?

[tjm0852]

Can I run a report to tell me how many times a specific option has been choosen in in a callers menu + dial extension mailbox? Is this possible?
Thanks and Happy Halloween

[stefan]

Don't think reporting module in 4760 has any specific items on Voicemail or AA.
the only info you will have is in the call records(accounting), stuff like Duration of a call to the 4645 number or AA entry mailbox number...

[knightr1der]

in MGR there is AA statistics

[tjm0852]

I found those, but it appears the extension was set-up as a callers menu + dial extension. There actually are no AA trees and leaves. Anyway to see how stats from a callers menu + dial extension mailbox?

[knightr1der]

sorry - I misunderstood - I thought you were using the IAA.

Have you looked at the 4635 reporting menu?

[tjm0852]

I looked but I am not that familiar with the reporting menu for 4635. I did not see anything that looked promising right off the bat. I was hoping someone had an answer on here for me. I will do some more research in the meantime.