4645 Languages

[StfKdG]

Hi,

De technician who installed our PBX with 4645 vms disabled all but one language in the voicemail-system. But I don't know how he did this. Now, we want to make an AA with multiple languages. When I create an AA Entry Menu and apply multiple AA Entry languages, no language is asked when I try it, it just goes to the destignation number. I searched in OmniVista, but didn't found a setting that could be wrong, so I think it's configured on the voicemail-server itself. Is there a command to make this setting? How do I set the default language when users enter there voicemail-box?

Thanks!
Stefan

[tincho.rn]

Hi. The language for each terminal is set from the terminal language. This will work if the system is well configure.
If you need to configure the language: upload the correct files (you can download the VG files for 4645 from BPWS) using VG Transfer Tool. THen under mgr-->application-->Voice mail, choose the language. After that, reboots VM with rstcpl 18 1. Check for incidents to know if the VG were correctly upload.
Regards.

[torrentula]

I am configuring a system that will use French voice guides. I have the system guides working great.

I have the latest 4645 vg's downloaded, but there is no French in mulaw. So when 4645 starts, it fails to load because the vgeva.FR0 are alaw.

Can I not do the 4645 in french mulaw? That doesn't make sense that they would provide system guides but not voicemail guides in mulaw.

any ideas?

Thanks.

[tot3nkopf]

Do you have additional language license for your 4645?

[torrentula]

Do you have additional language license for your 4645?

Yup, license installed and using Canadian French because I cannot find the french guides in mulaw.