Message with incvisu

uwealx · Post by **uwealx** » 13 Jan 2010 06:34

Hello all

I have this message, when i controll our system with incvisu.

13/01/10 12:21:35 001001M|001/05/-/---|=4:3580=remove TEI: mod ISDN UNSUCCESSFULL_RETRANS_OF_SABME (0) realy:0 info:4
13/01/10 12:21:35 001001M|001/05/-/---|=4:3580=remove TEI: mod ISDN UNSUCCESSFULL_RETRANS_OF_SABME (0) realy:0 info:6

What does the message mean?

Our System is Enterprise Common with R8.0.1

thanks for help

Uwe

smileyman · Post by **smileyman** » 13 Jan 2010 07:53

Hi Uwe,
look for the errormessage with 'incinfo GEA'.
This is a errormessage related to the Board (001/005). - This should be an ISDN-Board (PRA/BRA).
Perhaps is on this position a (ISDN / Trunk)-kabel plugged that is not programmed in database?

Mkrustev had the same problem.

Or is this a loop-trunk-configuration? - Then check network mode.

smileyman

tincho.rn · Post by **tincho.rn** » 13 Jan 2010 08:05

Hi. This incident is from ISDN Layer 2. Is you ISDN access up?. You can always check the incident using incinfo command. For example: incinfo US0 3580
If Layer 2 is not well negociated, then your access will be down. Check it with trkstat command. Then Layer 2 can be check with trkstat <crystal> <cpl> <access>. Look at the top right corner. Regards.

suproutage · Post by **suproutage** » 14 Jan 2010 01:28

Hi, You should check that the sync priority on this access it should not be 255.

Turlupin · Post by **Turlupin** » 14 Jan 2010 11:50

For me, when you get this kind of incident, the problem come from the quality of the T1/T2 and there is errors on the line.

paulr · Post by **paulr** » 14 Jan 2010 17:32

I have seen this several times on BRA ccts when the provider has set the BRA as point to multipoint. AL BRA's have to be set as point to point only.

Cheers, Paul R

Eliott · Post by **Eliott** » 10 Feb 2010 15:20

As tincho.rn wrote it's a layer 2 initialization problem.
Is it a public line or a tie line (Private Trunk Group)?