Monitel fault

selectt · Post by **selectt** » 14 Jan 2010 08:24

murraya wrote:I would definatly increase trunks. If you use CCD and have hybrid loop then 60 more needed (30 per link on hybrid) also the 1/2 coms look low so increase them as well.

Thanks for the info, i do have a hybrid link programed. With all this info in mind ii have amended the trunks to 184 and the 1/2 comms to 200 and will reset system tonight.

I will find out tomorrow if amendments have improved things.

Regards

selectt · Post by **selectt** » 14 Jan 2010 08:25

Alex wrote:2 E1 is pretty enough for 80 users.
It is clear that the system lacks demicoms. But why ? May be it is a SW bug?
To selectt
Before tweaking by-hand system files (hardware.mao), please check SW version and the latest corrections available for your version!!

Thank you for the advice the system is currently running on the follwoing sw :

8.0-g1.302-11-a-uk-c80s1

Business identification: R8.0

Release:
DELIVERY g1.302
Patch identification: 11
Dynamic patch identification: a

Country: uk
Cpu: c80s1

ACD VERSION
release : 8
bug_fixing : 1
protocol_id : 90
version_dy_hr_stat : 11

selectt · Post by **selectt** » 14 Jan 2010 08:29

berty wrote:If it is all done properly though ACTIS then you shouldnt have a problem. Was this system configured in ACTIS with all the OPS properly loaded? or was just the SWK loaded?

Everything configured via ACTIS. New OPS installed after upgrade (last year) to accomodate addtional agents. The system evolved from 1 cs with 1 MG to 2 x cs and 2 x MG's. I thought the expansion (as all the users on one site) would just have been a mex card with a new shelf ? But Actis configured an additional GD, maybe for additional compressions ?

alex · Post by **alex** » 14 Jan 2010 10:17

selectt wrote: 8.0-g1.302-11-a-uk-c80s1

Actually you have very old SW version and the last patch available in R8.0 is 12.
Release 8.0.1 (G1.503) is a maintenance Release for R8.0.You'd better switch to 8.0.1 right now if you're running system under production. Last official version I know of is G1.503.35.

selectt · Post by **selectt** » 14 Jan 2010 11:04

Organising to go to release 9 in June. But will upgrade to release 8.0.01 (G1.503)

Post by **frank** » 15 Jan 2010 19:52

R9 sucks.. nothing but problems. Patch after patch...

cavagnaro · Post by **cavagnaro** » 16 Jan 2010 16:57

frank wrote:R9 sucks.. nothing but problems. Patch after patch...

so true, looks like ALU forgot how to test their software before release.

selectt · Post by **selectt** » 19 Jan 2010 08:27

Success, fingers crossed, Alcatel-Lucent had found that my hardware mao was not configured correctly by ACTIS. I had purchased the correct licences and the relevant hardware was configured correctly.The number of allowed users in the hardware.mao file only allowed me a specific number of users per board instead of matching with the number of allowed/purchased user (error by ACTIS). Therefore at peak times the system slowed down !!! I have now received revised OPS files and fingers crossed things are looking good !!

Thanks for some of the responces, excellent as usual.