Cannot Send Fax

danphi · Post by **danphi** » 05 May 2010 02:52

Hi All,

I've configure OFS and OXE according to the TC1096en document. I've create a internal users in faxadmin. I've connect the Analog Fax machine to our oxe. I tried to send fax from internal user use web interfaces, I send fax to the Analog fax machine.
The problem is I can't sent fax to Analog fax machine and in fax server show this error :
Error Code : 800
Error Message : Error in fax transmission
Please help me to solve this problem, because I am new comer in OmnitouchFaxSoftware.

Thank you.

cavagnaro · Post by **cavagnaro** » 05 May 2010 12:21

logs, logs, logs, please post logs...

danphi · Post by **danphi** » 06 May 2010 02:41

I'm sorry.. Where I able to find log message ? In OXE or OFS?
I'm sorry because I'm newbi in OFS..

I'll attach my configuration in OXE and OFS..

cavagnaro · Post by **cavagnaro** » 06 May 2010 13:16

Do a SIP trace in OXE to see if at least OFS is communicating with OXE, if so please post SIP logs from OXE or a tcpdump from OFS